Junior Operations Specialist

kinship; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Central London office

Great coffee

Work-life balance

Growth opportunities

Job summary

Kinship in London is seeking a Junior Operations Specialist to help run finance, HR, security & compliance, sales and marketing. Reporting directly to our CEO, you’ll gain an inside view of how a tech company actually works.

This is a graduate role designed for someone fresh out of university, with curiosity, care and a drive to learn fast. You’ll grow into a more focused, responsible role as you pick up skills across the business.

Qualifications

• Recently completed degree or equivalent; graduate role.
• Some experience keeping things organized for a job, project, team or organization.
• Experience communicating clearly in plain English, especially in writing.
• Bonus points if you've used Notion, Slack or a CRM before.

Responsibilities

• Provide day-to-day operational support across finance, HR, security & compliance, sales and marketing.
• Handle the admin that keeps things moving - managing customer billing and renewals, maintaining HR files, supporting events, and keeping our CRM up to date.
• Help maintain our security & compliance program - including our ISO 27001 certification, GDPR documentation, and security questionnaires from customers.
• Help improve the systems and processes each of these areas runs on.
• Research new projects and initiatives at the direction of our CEO.
• Learn how all the parts of a tech business fit together.

Skills

Attention to detail

Time management

Clear communication

Curiosity

Prioritization

Education

Recent degree or equivalent

Tools

Notion

Slack

CRM

Job description

Help us keep every part of the business running smoothly - and find ways to make it run even better.

Hey there - we're Kinship

We're building the content management and project tracking platform for Revit that AEC firms actually want to use - because we've lived the pain ourselves. Our tools help architects, engineers, and BIM managers standardize libraries, track usage, and eliminate chaos.

We're looking for a Junior Operations Specialist to join our team in London. Behind every good product is a business that has to run well too - and you'll be the person helping make that happen across finance, HR, security & compliance, sales and marketing. Reporting directly to our CEO, you'll get an inside view of how a tech company actually works.

This isn't an office manager or administrative assistant role. Yes, there's hands‑on admin, but you'll also help maintain and improve the systems behind each of these areas, and research new projects and initiatives as we grow.

This is a graduate role, designed for someone fresh out of university (or close to it). You don't need years of experience - you need curiosity, care, and the drive to learn fast. In return, you'll pick up skills across every part of a tech business and grow into a more focused and responsible role over time.

In this role, you will:

• Provide day‑to‑day operational support across finance, HR, security & compliance, sales and marketing
• Handle the admin that keeps things moving - managing customer billing and renewals, maintaining HR files, supporting events, and keeping our CRM up to date
• Help maintain our security & compliance program - including our ISO 27001 certification, GDPR documentation, and security questionnaires from customers
• Help improve the systems and processes each of these areas runs on
• Research new projects and initiatives at the direction of our CEO
• Learn how all the parts of a tech business fit together

We think your background probably includes:

• A recently completed degree, or the equivalent in early work experience - this is a graduate role, so we're not expecting a long CV
• Some experience keeping things organized, whether for a job, a project, a team or an organization
• Experience communicating clearly in plain English, especially in writing
• Bonus points if you've used tools like Notion, Slack or a CRM before

You're probably someone who:

• Spots the little things - a wrong number, a missing record, a step in a process that could be smoother
• Learns new tools and topics quickly, and enjoys doing it
• Manages your time well and can prioritize when several things need attention at once
• Enjoys variety and is curious about how businesses actually run - from billing to hiring to closing deals
• Takes pride in making things clearer, faster, and better for others

What We Offer

• Competitive salary
• A beautiful, plant‑filled office in central London (by Southwark tube station) and good coffee (obviously)
• A no‑BS team of people who love building great software together
• A front‑row seat to every side of a growing tech company - and room to grow with it
• A company that believes in work‑life balance

We believe the best people come from all backgrounds and walks of life. If this role excites you and you think you have what it takes - even if you don't tick every box - we'd love to hear from you.