Junior Product Specialist - Revit & AEC Remote-Friendly

Clic Plateau Est; Greater London; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Paid time off

Work-life balance

Parental leave

Beautiful office in London

No-BS team

Monthly newsletter

Job summary

Kinship in London is seeking a Junior Product Specialist to join our team. You’ll help test new product features, work with engineers to polish releases, and ensure everything works in real-world scenarios.

You’ll also assist customers with technical support, write clear documentation, and learn about Revit and the broader AEC industry. If you love software, solving user problems, and making workflows smoother, this is for you.

Qualifications

• Some experience providing technical support, whether professionally or simply as the most techie person people know.
• Experience communicating technical concepts in plain English
• A demonstrated ability to quickly learn and become proficient in new technologies
• Bonus points if you have some previous exposure to the architecture, engineering or construction fields

Responsibilities

• Help test new product features — from early concept to final QA
• Answer customer help tickets, ensuring issues get resolved quickly and customers feel supported along the way
• Write support content and documentation to help people succeed with Kinship
• Learn all about Revit and the AEC industry

Skills

Technical support experience

Clear written communication

Fast learner

Cross-functional collaboration

Tools

Revit

Job description

Kinship in London is seeking a Junior Product Specialist to join our team. You’ll help test new product features, work with engineers to polish releases, and ensure everything works in real-world scenarios.

You’ll also assist customers with technical support, write clear documentation, and learn about Revit and the broader AEC industry. If you love software, solving user problems, and making workflows smoother, this is for you.