Junior Operations & Onboarding Coordinator

Pelion; Glasgow; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

An innovative IoT connectivity company in Glasgow is seeking an Entry-Level Operations Assistant to support customer onboarding and manage SIM inventory. In this role, you will collaborate with global teams to provide excellent service and ensure operational efficiency. Candidates should have strong communication skills, a customer service focus, and proficiency with Microsoft Office tools. This position offers a flexible hybrid model, 25 days of holiday, and various health benefits.

Benefits

Flexible, hybrid working

25 days holiday

7% employer pension contribution

Access to comprehensive health and dental plans

Health assessment

Worldwide travel insurance

Qualifications

• Strong problem-solving mindset.
• Ability to manage multiple priorities.
• Prior experience in operations or customer success roles is a plus.

Responsibilities

• Manage SIM card dispatch and inventory control.
• Support customer onboarding activities.
• Handle customer enquiries and resolve issues.

Skills

Excellent written and verbal communication skills

Highly organized

Customer service orientation

Proficiency with Microsoft Office tools

Tools

Hubspot

Jira

Job description

An innovative IoT connectivity company in Glasgow is seeking an Entry-Level Operations Assistant to support customer onboarding and manage SIM inventory. In this role, you will collaborate with global teams to provide excellent service and ensure operational efficiency. Candidates should have strong communication skills, a customer service focus, and proficiency with Microsoft Office tools. This position offers a flexible hybrid model, 25 days of holiday, and various health benefits.