Junior IT & Telecom Service Coordinator

Connect44; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A telecommunications service provider is seeking a Junior Service Support Officer in London. This entry-level role involves delivering IT support, coordinating service delivery, and responding to customer queries. Candidates should demonstrate strong technical problem-solving skills and the ability to manage project documentation. The position offers full-time employment and opportunities for career growth.

Qualifications

• Entry level position requiring a proactive approach to IT support.
• Strong communication skills to engage with customers effectively.
• Ability to analyze service performance data.

Responsibilities

• Assist in planning and tracking IT maintenance projects.
• Provide remote IT support and troubleshoot telecom systems.
• Build relationships with stakeholders to ensure service success.

Skills

Technical troubleshooting

Customer service

Project coordination

Tools

Telecom systems

Helpdesk software

Job description

A telecommunications service provider is seeking a Junior Service Support Officer in London. This entry-level role involves delivering IT support, coordinating service delivery, and responding to customer queries. Candidates should demonstrate strong technical problem-solving skills and the ability to manage project documentation. The position offers full-time employment and opportunities for career growth.