Junior IT Support Specialist - 25 Days Leave + Pension

G3 Systems Ltd; Sunderland; On-site; GBP 21,600 - 26,400; Full time

Benefits offered by this job

25 days annual leave

Life Cover

Company Pension Plan

Salary sacrifice schemes

Wellbeing support platforms

Job summary

A recognized technology solutions provider in Sunderland is seeking an IT Support Technician. This entry-level role involves providing first-line IT support across the organization. Responsibilities include troubleshooting user issues and assisting with onboarding processes. Candidates should have a strong interest in IT, GCSEs in English and Maths, and basic understanding of Microsoft technologies. A competitive salary starting from £24,000 is offered along with various benefits.

Qualifications

• Strong interest in pursuing a career in IT.
• Basic knowledge of Microsoft Windows OS and desktop applications.
• Understanding of basic troubleshooting steps.

Responsibilities

• Provide first-line IT support to staff, including troubleshooting issues.
• Log, track, and resolve IT incidents in line with SLAs.
• Assist with onboarding and offboarding processes.

Skills

Interest in pursuing a career in IT

Basic knowledge of Microsoft Windows OS

Good organisational skills

Excellent communication skills

Ability to work collaboratively

Education

GCSEs in English and Maths minimum level 6

Tools

Microsoft 365

Job description

A recognized technology solutions provider in Sunderland is seeking an IT Support Technician. This entry-level role involves providing first-line IT support across the organization. Responsibilities include troubleshooting user issues and assisting with onboarding processes. Candidates should have a strong interest in IT, GCSEs in English and Maths, and basic understanding of Microsoft technologies. A competitive salary starting from £24,000 is offered along with various benefits.