Senior IT Technician

Cyber Security training courses; Lincoln; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Dental cover

Pension contributions matched

Job summary

Cyber Security training courses in Lincoln is seeking a Senior IT Technician to join a small IT team. You’ll provide hands-on support and help broaden technical experience across Microsoft 365, Entra ID, Azure, SharePoint and Teams.

Based in Lincoln with one remote day per week, the role offers hybrid working, a £39,600 salary, 28 days holiday plus bank holidays, private medical insurance, dental cover and a matched pension. You’ll work on cybersecurity projects toward ISO 27001.

Qualifications

• Experience in IT support.
• Good working knowledge of Microsoft 365.
• Keen to expand into security, infrastructure and cybersecurity.

Responsibilities

• Provide hands-on IT support for ~80 users.
• Manage Microsoft 365 environment (Entra ID, Azure, SharePoint, Teams) and user accounts.
• Onboard/offboard colleagues and deploy devices.
• Provide network support and broader cybersecurity exposure.
• Contribute to ISO 27001 project work with the cybersecurity focus.

Job description

Senior IT Technician

Lincoln | £39,600 | Hybrid working

If you're working in IT support and want a role where you can broaden your technical experience, this is worth a closer look.

You’ll be one of two IT Technicians supporting a business of around 80 people, so the role gives you exposure to far more than simply dealing with support tickets. You’ll still be providing hands‑on support, but you’ll also work across the wider Microsoft 365 environment, networking, device management and cybersecurity.

Day to day, you'll be working with Microsoft 365, Entra ID, Azure, SharePoint and Teams, managing user accounts and permissions, onboarding and offboarding colleagues, deploying mobile devices and providing network support. It’s a broad role where you'll be able to take ownership of problems and see them through rather than working within one narrow area of IT.

There is also a good project element to the position. The business is working towards ISO 27001 accreditation, and you'll work alongside the other IT Technician on the cyber security side of that project. That should particularly appeal if you've developed a solid background in IT support but now want to expand your experience into security, infrastructure and the wider Microsoft environment.

You’ll need previous IT support experience and a good working knowledge of Microsoft 365. You don't need to have done everything listed above, but you should be comfortable providing technical support directly to users and keen to keep developing your technical knowledge.

The salary is £39,600, with 28 days' holiday plus 8 bank holidays, private medical insurance, dental cover and pension contributions matched up to 6%. There's also an electric vehicle salary sacrifice scheme available after three months' service. The role is based in Lincoln, with the option to work from home one day a week.

For somebody who enjoys the hands‑on side of IT support but wants more variety, technical exposure and the chance to build their cyber security experience, there's a lot here to get involved with.

#4839853 - Will Taylor