Junior IT Support - Face-to-Face Tech Help (12 Months)

Pertemps Telford; Dawley; On-site; GBP 24,000 - 30,000; Full time

Job summary

Pertemps Telford is seeking a Junior IT Support professional for a full-time temporary contract in Telford. The role offers a £12.71 hourly rate, with annual salary guidance between £24,000 and £30,000 and a contract length of up to 12 months, with potential for extension.

The ideal candidate has a real enthusiasm for technology, a willingness to learn, and strength in PCs, servers or networking, plus strong customer-facing communication skills.

Qualifications

• Genuine interest in IT and technology.
• Some knowledge or experience of PCs, server environments or networking.
• Excellent communication and interpersonal skills with customers face-to-face.
• Friendly, approachable and professional manner with a customer-focused attitude.
• Willingness to listen, understand customer needs and explain information clearly.
• Proactive attitude, eager to learn and take initiative.
• Strong problem-solving skills with a desire to build a career in IT.

Responsibilities

• Assist users and resolve hardware and software queries.
• Support PC hardware, servers and networking within IT infrastructure.
• Communicate directly with customers face-to-face to understand needs.
• Build positive working relationships through clear communication and professionalism.
• Develop knowledge and skills with hands-on experience and guidance from seniors.

Skills

PC hardware

Server infrastructure

Networking

Customer-facing communication

Interpersonal skills

Problem-solving

Willingness to learn

Initiative

Education

IT course or degree

Job description

Pertemps Telford is seeking a Junior IT Support professional for a full-time temporary contract in Telford. The role offers a £12.71 hourly rate, with annual salary guidance between £24,000 and £30,000 and a contract length of up to 12 months, with potential for extension.

The ideal candidate has a real enthusiasm for technology, a willingness to learn, and strength in PCs, servers or networking, plus strong customer-facing communication skills.