IT Support Technician: Training, Growth & Benefits

Rise Technical Recruitment Ltd; Telford; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

Comprehensive IT Training

Pension

Holiday increasing with service

Health Cash Plan after One Year

Job summary

Rise Technical Recruitment Ltd is seeking an IT Technician to join a specialist manufacturing business in Telford. You will be the first point of contact for IT queries and help diagnose hardware, software and network issues while assisting with the rollout of new technology.

The role offers comprehensive training, a salary of £29,000-£38,000, a pension, holiday increases with service and a health cash plan after one year.

Qualifications

• Strong knowledge of Windows operating systems.
• Familiarity with Microsoft 365 and basic IT fundamentals.
• Experience in helpdesk or IT support is a plus.

Responsibilities

• Provide first-line IT support, resolving hardware, software and network issues.
• Install and configure computers, operating systems, applications and user accounts.
• Maintain IT systems, update support documentation and assist with new technology rollouts.
• Receive comprehensive IT training and ongoing support from an experienced technical team.

Skills

Windows OS

Basic networking

Computer hardware & peripherals

Microsoft 365

Microsoft Entra

Tools

Entra environments

Microsoft 365

Job description

Rise Technical Recruitment Ltd is seeking an IT Technician to join a specialist manufacturing business in Telford. You will be the first point of contact for IT queries and help diagnose hardware, software and network issues while assisting with the rollout of new technology.

The role offers comprehensive training, a salary of £29,000-£38,000, a pension, holiday increases with service and a health cash plan after one year.