Junior IT Support: Hands-On Tech & Customer Focus

Pertemps Bond; Halford CP; On-site; GBP 24,000 - 30,000; Full time

Job summary

Pertemps Bond is recruiting for a Junior IT Support role in Telford, offering a temporary position for up to 12 months with potential for further development. The role focuses on IT infrastructure, PC hardware, servers and networking, with a strong emphasis on customer-facing support and relationship building.

The ideal candidate is at the start of their IT career, with a relevant IT course or self-taught skills, and possesses excellent communication and proactive problem-solving abilities.

Qualifications

• Entry-level IT candidate with passion for technology and willingness to learn.
• Strong interpersonal skills and ability to communicate with customers face-to-face.
• Solid interest or experience in PCs, servers or networking is desirable.

Responsibilities

• Support and develop knowledge of PC hardware, server infrastructure and networking.
• Communicate directly with customers face-to-face to understand needs and provide a positive experience.
• Build relationships through professional communication and a helpful attitude.
• Apply existing technical knowledge while gaining hands-on IT infrastructure experience.
• Learn from experienced professionals and develop skills within IT infrastructure.

Skills

PCs

Servers

Networking

Customer communication

Education

Relevant IT course/degree/qualification

Tools

IT infrastructure

Job description

Pertemps Bond is recruiting for a Junior IT Support role in Telford, offering a temporary position for up to 12 months with potential for further development. The role focuses on IT infrastructure, PC hardware, servers and networking, with a strong emphasis on customer-facing support and relationship building.

The ideal candidate is at the start of their IT career, with a relevant IT course or self-taught skills, and possesses excellent communication and proactive problem-solving abilities.