Junior IT Support Analyst — First-Line Tech (iManage/M365)

www.law-choice.com - Jobboard; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading specialist intellectual property law firm located in Greater London is hiring a junior IT Support Technician to deliver first-line technical support and manage IT operations. This hands-on role requires expertise in troubleshooting, device management, and clear communication of technical issues. Candidates should have previous IT support experience, particularly with iManage and M365. Join a firm known for its great work atmosphere and solid reputation.

Qualifications

• Previous experience in a first-line IT support role.
• Experience supporting and administering iManage and M365 is highly desirable.
• Excellent troubleshooting and problem-solving skills.

Responsibilities

• Provide first-line technical support and assistance to users.
• Manage devices and optimise IT processes.
• Assist with service accounts management and processing IT-related invoices.

Skills

Troubleshooting skills

Team-oriented approach

Technical explanation skills

Tools

iManage

M365

SharePoint

Microsoft Power Platform

Job description

A leading specialist intellectual property law firm located in Greater London is hiring a junior IT Support Technician to deliver first-line technical support and manage IT operations. This hands-on role requires expertise in troubleshooting, device management, and clear communication of technical issues. Candidates should have previous IT support experience, particularly with iManage and M365. Join a firm known for its great work atmosphere and solid reputation.