About the role
Agreat place to start your career in data & IT
This is a junior, entry-level role designed to support our Data & IT Manager with the day-to-day running of reports, spreadsheets and system data. The Junior Data Analyst plays a key supporting role in maintaining, analysing and reporting on business data to support operational, clinical and commercial decision-making across KT Healthcare. This role is well suited to someone who is highly comfortable working with spreadsheets, data and numbers, has excellent attention to detail, and enjoys producing clear, reliable reporting for a range of stakeholders. The role will assist and report into the Data & IT Manager, with a sole focus on data and reporting activity. You’ll be shown exactly what to do and how to do it. Over time, you’ll build strong skills in data handling, reporting, CRM systems and business insight.
Main duties of the job
- Data & Reporting Support
- Run regular and ad-hoc reports from our CRM system and other data sources
- Work with CRM and operational data in spreadsheets (primarily Microsoft Excel) to perform analysis, identify trends and highlight insights
- Monitor agreed key metrics and KPIs, producing accurate and timely reports for internal stakeholders
- Check data for accuracy and consistency
- Assist with data cleansing, validation and basic data governance activities
- Supporting the wider team
- Provide simple reports to managers when needed
- Help answer data and reporting questions from colleagues
- Assist with data checks and basic data administration
- Support improvements to how we store and use information
- Provide data insights to support planning, forecasting and performance reviews
- General responsibilities
- Work closely with the Data & IT Manager on daily tasks
- Handle all data in line with GDPR, confidentiality and information governance requirements
- Act responsibly as an employee of KT Healthcare, demonstrating professionalism, accountability and alignment with company values
- Follow KT Healthcare policies and procedures
About KT Healthcare – Why work here
KT Healthcare is a family-owned private therapy provider specialising in high-quality Autism Diagnostic Services. We are known for our care, professionalism and the meaningful connections we build with patients and families.
As our services grow, we are building a supportive and collaborative operations team behind the scenes. This is an exciting opportunity to join that team in a role where you can learn, develop and build valuable skills in data, reporting and IT systems within a healthcare environment.
What you’ll be doing
- Data & Reporting Support
- Run regular and ad-hoc reports from our CRM system and other data sources
- Work with CRM and operational data in spreadsheets (primarily Microsoft Excel) to perform analysis, identify trends and highlight insights
- Monitor agreed key metrics and KPIs, producing accurate and timely reports for internal stakeholders
- Check data for accuracy and consistency
- Assist with data cleansing, validation and basic data governance activities
- Supporting the wider team
- Provide simple reports to managers when needed
- Help answer data and reporting questions from colleagues
- Assist with data checks and basic data administration
- Support improvements to how we store and use information
- Provide data insights to support planning, forecasting and performance reviews
- General responsibilities
- Work closely with the Data & IT Manager on daily tasks
- Handle all data in line with GDPR, confidentiality and information governance requirements
- Act responsibly as an employee of KT Healthcare, demonstrating professionalism, accountability and alignment with company values
- Follow KT Healthcare policies and procedures
What we’re looking for
- Strong confidence and comfort working with data, numbers and spreadsheets
- Proven experience using Microsoft Excel, including formulas, filtering and data analysis
- High level of accuracy and attention to detail when working with data
- Strong organisational skills with the ability to manage routine and ad-hoc reporting tasks
- Ability to interpret data and present information clearly to non-technical audiences
- Good problem-solving skills and a methodical approach to work
- Confident use of Microsoft Office (Excel, Word, PowerPoint and Outlook)
- Ability to handle confidential and sensitive information appropriately
- Ability to work effectively within a multidisciplinary team and communicate clearly with stakeholders
- Experience working with CRM systems and extracting data for reporting purposes
- Basic understanding of KPIs, metrics and performance reporting
- Previous experience in a data, reporting or analytical role
- Familiarity with healthcare, clinical or other regulated environments
- A qualification in data analysis, mathematics, business, IT or a related field is desirable but not essential
- Technical Skills
- Advanced or strong Excel skills, including formulas, pivot tables and data formatting
- Ability to build, maintain and improve reporting templates
- Comfortable working with CRM systems and exporting data
- Competent use of Microsoft Office applications
Working hours
Full-time, permanent role based in the Chichester office. 9am-5pm – Monday to Friday
Benefits
- Competitive salary (dependent on experience)
- Generous annual leave entitlement – 28 days PLUS bank holidays (pro-rata if part time employee)
- Festive days! A few days off around Christmas time to spend with loved ones
- Employee Assistance Programme – 24/7
- Company Sick Pay
- Contributory Pension scheme
- Ongoing training and development opportunities
Reporting line & team structure
Reports directly to the Data & IT Manager
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.