Junior Customer Support Advisor, Hybrid Training & Growth

Adecco; Newbury; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Full training

Career progression

Bonus scheme

Hybrid work

On-site parking

Benefits package

Job summary

Adecco is hiring an Entry Level Customer Support Advisor in Newbury. You will handle customer calls, respond to emails, and assist with technical queries after receiving full training. Join a growing company with progression opportunities, salary reviews, and a company bonus scheme.

The role offers hybrid working (2 days from home after probation), on-site parking, and a strong benefits package. No prior experience is required, just the right attitude and willingness to learn.

Qualifications

• Strong communication skills (written and verbal).
• Eagerness to learn and develop new skills.
• Confident using PCs (Word, Excel, email).
• Good organisation and time management.

Responsibilities

• Handling inbound and outbound customer calls
• Responding to emails and support enquiries
• Assisting customers with technical queries (full training provided)
• Liaising with mobile network providers to resolve issues
• Supporting the sales team with product-related questions
• Managing and updating customer support tickets

Skills

Strong communication

Eagerness to learn

PC skills

Organisational skills

Tools

Word

Excel

Email

Job description

Adecco is hiring an Entry Level Customer Support Advisor in Newbury. You will handle customer calls, respond to emails, and assist with technical queries after receiving full training. Join a growing company with progression opportunities, salary reviews, and a company bonus scheme.

The role offers hybrid working (2 days from home after probation), on-site parking, and a strong benefits package. No prior experience is required, just the right attitude and willingness to learn.