Junior Communications & Cloud Services Engineer

Talascend International; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A growing technology firm in Manchester is looking for a passionate Communications & Cloud Services Engineer to launch their career in cloud and modern communications. The role involves supporting unified communications, assisting with Azure administration, and contributing to IT service delivery. Ideal candidates should demonstrate eagerness to learn, strong problem-solving skills, and an understanding of IT services. This is a full-time on-site/hybrid position with opportunities for personal growth.

Qualifications

• Eager to grow into a skilled Communications & Cloud Services Engineer.
• Strong understanding of general IT services.
• Quick learner with an interest in cloud tech and networking.

Responsibilities

• Assist in configuring and troubleshooting Microsoft Teams and VoIP systems.
• Monitor UC environments for performance issues.
• Help with Azure resource provisioning and management.

Skills

Understanding of IT services

Interest in cloud tech

Problem-solving skills

Attention to detail

Good communication

Tools

Microsoft Teams

VoIP systems

Azure

Wireshark

Job description

Kick-start your tech career and shape the future of collaboration & cloud!

Communications & Cloud Services Engineer

• Contract Role
• Manchester
• Full-time |
• On-site / Hybrid

Are you ready to launch your career in cloud and modern communications? We’re looking for a passionate and driven Communications & Cloud Services Engineer to join our growing technology team. This is the perfect opportunity for someone eager to gain hands‑on experience, develop specialist skills, and become a highly capable Communications & Cloud Services Engineer in a fast‑paced environment.

As a Communications & Cloud Services Engineer, you will work alongside experienced professionals supporting unified communications platforms, assisting with Azure cloud administration, and contributing to secure, efficient IT service delivery. Whether you're refining UC performance, analysing cloud usage, or documenting new solutions, this role will help you grow into a confident Communications & Cloud Services Engineer.

What You’ll Be Doing

Unified Communications Support

• Assist in configuring and troubleshooting Microsoft Teams, VoIP systems, and video conferencing platforms.
• Monitor UC environments for performance issues and service alerts.
• Help with Azure resource provisioning, RBAC assignments, and subscription management.
• Support cost‑analysis activities and automation for spend tracking.
• Participate in L2/L3 incident processes across cloud and UC services.
• Use tools such as Wireshark and call analytics platforms for fault investigation.

Security & Compliance

• Follow authentication, encryption, and compliance standards within cloud and UC environments.
• Assist in implementing recommendations from Microsoft Defender for Cloud.

Documentation & Knowledge Sharing

• Maintain clear, accurate documentation for configurations, troubleshooting, and operational procedures.

Who We’re Looking For

• Someone eager to grow into a skilled Communications & Cloud Services Engineer.
• Someone who possesses a strong understanding of general IT services and a passion for learning in a fast‑paced environment.
• A quick learner with an interest in cloud tech, networking, and modern communication platforms.
• Strong problem‑solving skills and attention to detail.
• Good communicator with a passion for technology and continuous learning.

If you’re ready to take the first step toward becoming a highly capable Communications & Cloud Services Engineer, we’d love to hear from you.

Start your journey today as our newest Communications & Cloud Services Engineer!

Company information

At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for new employment.

As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.