Junior Account Manager UK & Ireland

RateHawk; London; Remote; GBP 30,000 - 40,000; Full time

Job summary

A pioneering travel-tech company is seeking a Junior Account Manager to develop client relationships and enhance market presence. The role involves collaboration with sales teams, market analysis, and regular reporting. Ideal candidates should have travel industry experience and strong analytical skills. This is a remote position for candidates in the UK, particularly in London, offering a supportive team environment and various benefits.

Benefits

Opportunity to work remotely

Supportive team environment

Training and development programs

Partial coverage for training and conferences

Corporate prices on hotels and travel services

MyTime Day Off

Qualifications

• Minimum 1 year of successful experience in the travel industry.
• Fluent in English.

Responsibilities

• Expand and consolidate presence in the assigned territory.
• Maintain and develop relationships with signed partners.
• Provide regular comprehensive reporting through CRM.

Skills

Analytical Skills

Proactive

Team-player

Job description

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Junior Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in the UK, ideally located in or around the London area.

Job Responsibilities:

1. Expand and consolidate presence in the assigned territory;
2. Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) to increase their performance;
3. Collaborate with the sales team to identify and grow opportunities within the territory;
4. Follow-up with existing and new partners to provide system training;
5. Position the brand within the travel trade through ongoing product presentations and networking events;
6. Address incident issues, ensuring partner support;
7. Oversee and ensure accuracy in transaction processing;
8. Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
9. Provide market & competitive environment analysis;
10. Provide regular comprehensive reporting through CRM and internal systems;
11. Maximize and develop API deals with potential and existing partners.

Requirements:

• Relevant Experience: Preferably a minimum of 1 year of successful experience within the travel industry;
• Market Knowledge: Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
• Language: Fluent in English;
• Travel Requirements: Up to 30% of travel time may be required;
• Analytical Skills: Data-driven decision-making, metrics-driven, and good with numbers;
• Personal Skills: Proactive, ambitious, motivated, action-oriented, results-focused, comfortable with innovative technology, adaptable to a fast-changing business environment, and a team-player;
• International Mindset: Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence.

Benefits:

• Opportunity to work remotely;
• Ambitious and supportive team who love what they do, appreciate each other, and grow together;
• Internal programs for adaptation, training, soft skills development, and leadership abilities;
• Partial coverage for external training and conferences;
• Corporate prices on hotels and travel services;
• MyTime Day Off — an extra non-working day without loss of pay.

Additional Details:

• Seniority level: Entry level;
• Employment type: Full-time;
• Job function: Sales and Business Development;
• Industries: IT Services and IT Consulting.