Junior Account Manager UK & Ireland

RateHawk; Essex; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Junior Account Manager to enhance client relationships and expand market presence. This remote role offers the chance to work with a supportive team dedicated to growth and collaboration. You'll engage with partners, provide training, and analyze market trends while enjoying the flexibility of remote work. With opportunities for professional development and corporate discounts, this position is ideal for a proactive individual ready to thrive in a dynamic environment.

Benefits

Opportunity to work remotely

Supportive team environment

Training and leadership programs

Partial reimbursement for training

Corporate discounts on hotels

MyTime Day Off

Qualifications

• Minimum 1 year experience in the travel industry preferred.
• Strong analytical skills and data-driven decision-making.

Responsibilities

• Expand and consolidate presence in the assigned territory.
• Maintain and develop relationships with signed partners.
• Provide market and competitive environment analysis.

Skills

Analytical Skills

B2B Travel Networks Understanding

Fluent in English

Proactive and Results-Focused

Tech-Savvy

Job description

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Junior Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in the UK, ideally located in or around the London area.

Job Responsibilities:

• Expand and consolidate presence in the assigned territory;
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partner support;
• Oversee payments and ensure accuracy in transaction processing;
• Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market and competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Develop and maximize API deals with potential and existing partners.

Requirements

• Relevant experience, preferably a minimum of 1 year in the travel industry;
• Understanding of the regional travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
• Fluent in English;
• Willingness to travel up to 30% of the time;
• Strong analytical skills, data-driven decision-making, metrics-oriented, and comfortable with numbers;
• Proactive, ambitious, motivated, action-oriented, results-focused, tech-savvy, adaptable to a fast-changing environment, and a team player;
• Ability to operate across diverse cultural contexts, reflecting ETG's global presence.

Benefits

• Opportunity to work remotely;
• Supportive and ambitious team that values growth and collaboration;
• Programs for training, soft skills development, and leadership;
• Partial reimbursement for external training and conferences;
• Corporate discounts on hotels and travel services;
• MyTime Day Off — an extra day off without loss of pay.