Junior Account Coordinator, Amazon

Retail Human Resources plc; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Private medical insurance

Critical illness cover

Income protection

Death in service at 4x salary

Pension contribution 4%

Team events and socials

Career progression opportunities

33 days holiday

Job summary

Retail Human Resources plc in London is seeking a junior account coordinator to support the Amazon EU channel within the UK retail operations team. The role involves processing orders, maintaining order workbooks, inventory reviews, and ensuring product catalog accuracy.

You will prepare weekly sales and stock reports, assist with logistics and vendor compliance, and collaborate with sales, customers and internal teams. A proactive, detail‑oriented approach and strong Excel skills are essential.

Qualifications

• Strong administrative, organisational and communication skills.
• Excellent data entry and attention to detail.
• Experience in retail, e-commerce, wholesale, merchandising, buying, account coordination, logistics or operations is beneficial.
• Proactive, commercially aware and keen to learn; takes ownership and asks questions.
• Strong Excel/Microsoft Office skills are essential.

Responsibilities

• Provide day-to-day operational and account support for the Amazon EU channel.
• Process and track orders; maintain open order workbooks; review inventory and product catalogues.
• Manage online product compliance; produce weekly sales and stock reports.
• Support customer logistics and vendor compliance; resolve discrepancies.
• Collaborate with sales, customers, retail partners and internal teams; support wider account activity and meeting administration.

Skills

Excel

Microsoft Office

Order processing

Data entry

Communication

Organisational skills

Time management

Job description

We’re partnering with a leading global toy and entertainment business, known for creating innovative, high-quality products and bringing some of the world’s most recognisable brands to consumers across more than 100 countries. With a strong focus on creativity, consumer trends and imaginative play, the business continues to grow its portfolio across toys, gaming, entertainment and lifestyle products.

We’re looking for a junior account coordinator to join the UK retail operations team in London, with a primary focus on supporting the Amazon EU channel. You’ll provide day-to-day operational and account support, including processing and tracking orders, maintaining open order workbooks, reviewing inventory and product catalogues, managing online product compliance, producing weekly sales and stock reports, supporting customer logistics and vendor compliance, and resolving discrepancies. You’ll also work closely with sales, customers, retail partners and internal teams, while supporting wider account activity and meeting administration.

The successful candidate will have strong administrative, organisational and communication skills, excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment. Experience in retail, e-commerce, wholesale, merchandising, buying, account coordination, logistics or operations would be beneficial, although transferable experience is welcomed. We’re looking for someone proactive, commercially aware and keen to learn, who takes ownership, asks questions and looks for ways to improve processes. Strong Excel/Microsoft Office skills, accurate data entry and confidence working with detailed order and delivery information are essential.

The role is full-time and permanent, Monday to Friday, 9am–6pm, based in London. The salary is £32,000, plus an annual bonus worth approximately one month’s salary, 33 days’ holiday and 4% pension contribution. Additional benefits include private medical insurance, critical illness and income protection cover, death in service at 4x salary, team events and socials, with clear opportunities for progression within the team.

Reference: AW – JEJAZJAC - 01