Account Manager , Amazon Shipping

Amazon; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Amazon is seeking an Associate Account Manager for the UK, based in London with up to 25% travel. This role targets B2B sales and account management for mid to large customers, offering opportunities to drive commercial growth and collaborate with Business, Operations, Procurement, Finance, and IT teams.

You will develop relationships across a diverse customer base, use data to drive improvements, and help customers adopt our product to meet revenue targets.

Qualifications

• Bachelor's degree or equivalent.
• Experience with Data & AI related technologies (AI/ML, GenAI, Analytics, Database, Storage).
• Experience in business development, partner development, sales or alliances management.
• Experience using data and metrics to drive improvements.

Responsibilities

• Own strategy and commercial growth of our customers.
• Drive revenue, adoption, and market segment share for our product.
• Earn trust of customers (shippers) and recommend product solutions meeting business needs and targets.
• Measure performance, identify root causes, and link to improvement areas.
• Relay market segment needs back to internal Amazon teams.
• Analyze purchasing processes and identify opportunities to improve end user experiences, costs, and performance.
• Drive spend adoption by advising customers on best practices for using our product.
• Assess program risks and provide escalation management when necessary.

Skills

Data & AI technologies

Business development

Analytics & metrics

Education

Bachelor's degree or equivalent

Job description

Description

Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Associate Account Manager for the UK. We are looking for an Account Manager who will be excited by working in a new start‑up environment and will have familiarity with B2B sales and account management for Medium up to Large level customers.

The successful Account Manager will be comfortable navigating ambiguity and operating in a start‑up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

This role will be based in London with possible moderate travel (maximum 25%).

Key job responsibilities

• Own strategy and commercial growth of our customers
• Drive revenue, adoption, and market segment share for our product
• Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
• Measure performance, articulate root‑cause analysis, and link to specific improvement areas
• Relay market segment needs and requirements back to internal Amazon teams
• Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
• Drive and accelerate spend adoption through advising customers on best practices for using our product
• Assess program risks, anticipate challenges, and provide escalation management when necessary

Basic Qualifications

• Bachelor's degree or equivalent
• Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage
• Experience in business development, partner development, sales or alliances management
• Experience using data and metrics to determine and drive improvements

Preferred Qualifications

• Experience in online advertising or high‑tech products/services
• Experience solving problems with technology in the Automotive & Manufacturing industries
• Experience in cloud computing technologies
• Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services
• Experience working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT.
• Experience working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon EU SARL (UK Branch) - D67