Judicial Admin Officer: Case & Hearings Clerk

Brook Street; Havant; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Basic DBS

Flexibility to work at other HMCTS/off

Job summary

Working 37 hours per week, Monday to Friday, 9:00am–5:00pm, at a pay rate of £12.86 per hour. DBS check will be required on onboarding; occasional flexibility to other local HMCTS offices may be needed.

Qualifications

• Strong customer focus in a busy admin environment.
• Experience in administration with excellent communication and organisational ability.
• Proficient IT skills, including Microsoft packages.
• Confidence to keep things moving accurately against set processes and quality standards.
• Calm, reliable approach when working with the public, judiciary and wider stakeholders.

Responsibilities

• Manage residential property applications from start to finish, building ownership of your own cases.
• Input cases and statistics into Rescase and spreadsheets, maintaining clear records.
• Create and manage online case folders and ensure supporting documents are up to date.
• Liaise with judges and legal officers, issuing directions, decisions and correspondence.
• List hearings (using List Assist) and attend hearings as clerk.
• Support remote hearings using CVP.
• Handle court administration for cases transferred to RPT.
• Answer telephone enquiries and monitor the RP Southern email inbox.
• Prepare outgoing daily post and complete day-to-day postal duties.

Skills

Customer service

Administration

Communication

Organisational skills

IT proficiency

Tools

Microsoft Office

Job description

Working 37 hours per week, Monday to Friday, 9:00am–5:00pm, at a pay rate of £12.86 per hour. DBS check will be required on onboarding; occasional flexibility to other local HMCTS offices may be needed.