Court Administrative Officer – Precise Admin & Front‑of‑House

Brook Street; Prestatyn; On-site; GBP 24,000 - 29,000; Full time

Job summary

Brook Street is supporting HMCTS Prestatyn Justice Centre in recruiting an Administrative Officer. The role is based in Prestatyn, in office, with 37 hours per week and a pay rate of £12.86 per hour.

The post involves processing papers for hearings, managing records, meeting room bookings, and frontline help for court users. The successful candidate will have strong customer service values, excellent administrative skills, and confidence with computers.

Qualifications

• Strong customer service values
• Excellent administrative capability
• Confidence using computers for day-to-day tasks
• Ability to work to workload targets
• Team mindset with regular management support
• Flexibility to support ad hoc needs across local offices

Responsibilities

• Preparing papers, files, and documents for hearings, meetings and court/tribunal activity
• Maintaining and updating records on an in-house computer system, including data input
• Managing post opening and dispatch, and carrying out general photocopying and filing
• Booking and preparing meeting rooms, agendas, joining instructions and handouts
• Supporting listing/rota activity and ensuring the right papers and materials are available and up to date
• Assisting court users with face-to-face, written and telephone enquiries, delivering a right first time service
• Contacting relevant parties, scheduling and serving documents, and executing a range of administrative actions
• Checking and verifying documents, accounts, claims and returns against criteria and quality standards
• Contributing to continuous improvement and problem-solving by following guidelines and processes

Skills

Customer service

Attention to detail

Data entry

Computer literacy

Teamwork

Flexibility

Tools

Microsoft Windows

Microsoft Office

Job description

Brook Street is supporting HMCTS Prestatyn Justice Centre in recruiting an Administrative Officer. The role is based in Prestatyn, in office, with 37 hours per week and a pay rate of £12.86 per hour.

The post involves processing papers for hearings, managing records, meeting room bookings, and frontline help for court users. The successful candidate will have strong customer service values, excellent administrative skills, and confidence with computers.