Admin Officer

Brook Street; Havant; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Basic DBS

Flexibility to work at other HMCTS/off

Job summary

Working 37 hours per week, Monday to Friday, 9:00am–5:00pm, at a pay rate of £12.86 per hour. DBS check will be required on onboarding; occasional flexibility to other local HMCTS offices may be needed.

Qualifications

• Strong customer focus in a busy admin environment.
• Experience in administration with excellent communication and organisational ability.
• Proficient IT skills, including Microsoft packages.
• Confidence to keep things moving accurately against set processes and quality standards.
• Calm, reliable approach when working with the public, judiciary and wider stakeholders.

Responsibilities

• Manage residential property applications from start to finish, building ownership of your own cases.
• Input cases and statistics into Rescase and spreadsheets, maintaining clear records.
• Create and manage online case folders and ensure supporting documents are up to date.
• Liaise with judges and legal officers, issuing directions, decisions and correspondence.
• List hearings (using List Assist) and attend hearings as clerk.
• Support remote hearings using CVP.
• Handle court administration for cases transferred to RPT.
• Answer telephone enquiries and monitor the RP Southern email inbox.
• Prepare outgoing daily post and complete day-to-day postal duties.

Skills

Customer service

Administration

Communication

Organisational skills

IT proficiency

Tools

Microsoft Office

Job description

Admin Officer

Location: Hampshire, PO9 2AL

Working Days / Hours: 37 hours Monday - Friday

Working Pattern: 9:00am - 5:00pm

Pay Rate: £12.86 per hour

Start your next chapter with a role where your accuracy, organisation and customer focus genuinely help keep justice moving. Our Client is hiring for an Admin Officer role at Havant Justice Centre.

What you'll be doing:

• Manage residential property applications from start to finish, building ownership of your own cases


• Input cases and statistics into Rescase and spreadsheets, maintaining clear records


• Create and manage online case folders and ensure supporting documents are up to date


• Liaise with judges and legal officers, issuing directions, decisions and correspondence


• List hearings (using List Assist) and attend hearings as clerk


• Support remote hearings using CVP


• Handle court administration for cases transferred to RPT


• Answer telephone enquiries and monitor the RP Southern email inbox


• Prepare outgoing daily post and complete day-to-day postal duties

What you'll bring:

• A strong customer focus with confident service skills in a busy admin environment


• Experience working in administration with excellent communication and organisational ability


• Proficient IT skills, including Microsoft packages


• The confidence to keep things moving accurately against set processes and quality standards


• A calm, reliable approach when working with the public, judiciary and wider stakeholders

Additional information:

If you're successful in your application a BASIC DBS will be required as part of the on-boarding checks with Brook Street.

Flexibility may be needed to work occasionally at other local HMCTS offices.

If you're an organised, people-focused administrator looking for meaningful work with real impact, we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.