Journal Sales Support Specialist – Hybrid & Growth

Informa Plc; Abingdon; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global publishing company in Abingdon is seeking a Sales Support Coordinator to enhance customer relations and support the sales team. Responsibilities include daily communication with sales managers, managing customer requests, and producing reports. Ideal candidates will possess strong customer service experience, excellent communication skills, and familiarity with Microsoft Office and sales software. This role offers professional development opportunities and a flexible working arrangement, requiring presence in the Abingdon office three days a week.

Benefits

Excellent work/life balance

25 days annual leave

Flexible working culture

Training and development opportunities

Qualifications

• Strong communication skills with customers and business stakeholders.
• Experience managing tight deadlines effectively.
• Proactive attitude with a strong attention to detail.

Responsibilities

• Assist Sales Managers with daily communications and customer requests.
• Manage customer correspondence via email and phone.
• Produce reports related to pricing and subscription inquiries.

Skills

Customer service experience

Effective communication

Time management

Team player

Attention to detail

Tools

Microsoft Office

SAP

Salesforce

Job description

A global publishing company in Abingdon is seeking a Sales Support Coordinator to enhance customer relations and support the sales team. Responsibilities include daily communication with sales managers, managing customer requests, and producing reports. Ideal candidates will possess strong customer service experience, excellent communication skills, and familiarity with Microsoft Office and sales software. This role offers professional development opportunities and a flexible working arrangement, requiring presence in the Abingdon office three days a week.