Italian Speaking Travel Sales Manager

Platinum Travel Recruitment Ltd; Remote; GBP 60,000 - 80,000; Full time

Job summary

A luxury travel company is seeking an experienced Italian Speaking Sales Manager to work remotely in the UK or Italy. This role involves leading a sales team, optimizing performance, and ensuring high client service. Candidates should have at least 2 years of management experience in travel sales, fluency in English and Italian, and strong coaching skills. Additional experience with travel product offerings and tools like Airtable and ZenDesk is advantageous. The company offers lucrative bonuses and a great team environment.

Benefits

Lucrative bonus

Remote working

Trips to Italy

Generous holiday allowance

Qualifications

• Minimum 2 years of team leader or management experience within the travel industry.
• Experience selling private tours of Italy is preferred.
• Proficient in managing and nurturing staff talent.

Responsibilities

• Manage sales performance and team cohesion for Travel Design.
• Serve as primary liaison for cross-departmental relationships.
• Monitor team performance and provide proactive feedback.

Skills

Travel sales experience

Leadership skills

Fluent in English

Fluent in Italian

Coaching and training proficiency

Tools

Airtable

ZenDesk

Google Suite

Job description

We are seeking an experienced Italian Speaking Sales Manager to join a highly successful luxury travel company working remotely in the UK or Italy. Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy.

Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks.

This exciting Italian Speaking Sales Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail.

Italian Speaking Sales Manager Duties:

• Managing sales performance and team cohesion for Travel Design.
• Serving as primary liaison for cross-departmental relationships.
• Monitoring team performance weekly, providing proactive feedback and coaching.
• Conducting weekly team meetings, fostering accountability and motivation across key metrics (calls, follow-ups, emails, client relations, conversion rates); tracks progress and provides solutions.
• Managing lead allocation, considering workload, staff requests, and skill sets to optimize productivity and revenue.
• Ensuring successful implementation of new systems and business processes through leadership, coaching, and training.
• Developing new sales initiatives.
• Managing sales budgets and targets.
• Managing current products and proposes new product offerings.

Italian Speaking Sales Manager – Essential Requirements:

• At least 2 years team leader / management experience within the travel industry
• Experience selling private tours of Italy
• Fluent in written and spoken English and Italian.
• Proficiency in staff management, including adapting management style (micro / macro) to optimize productivity and well-being.
• Capability in identifying and nurturing staff talent for career progression.
• Proficiency in staff coaching and training on systems and processes, including onboarding and off-boarding.
• Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite