Italian Sales Support Specialist

Trinity Resource Solutions; Reading; Presencial; GBP 28.000 - 36.000; Jornada completa

Descripción de la vacante

Trinity Resource Solutions in Reading, United Kingdom, is seeking an Italian-fluent Sales Support partner to bolster our global technology and engineering sales functions. You will handle enquiries, process orders and provide day-to-day support to customers and Sales Managers, helping to maximise opportunities and deliver excellent service.

The role suits someone with customer service or sales administration experience who is comfortable working in a fast-paced environment, using SAP/Salesforce

Formación

• Fluent Italian and English preferred.
• Experience in customer service, sales administration or order management (beneficial).
• Able to thrive in a fast-paced environment and support customers and sales teams.
• Proactive, commercially aware with ability to progress enquiries into orders.
• Highly organized with strong attention to detail.
• Comfortable handling multiple priorities and deadlines.
• Professional, adaptable and confident with customers.
• Team player who collaborates effectively.

Responsabilidades

• Handle incoming customer calls, emails and enquiries.
• Respond quickly to queries and provide order updates.
• Progress sales enquiries to orders where possible.
• Process customer orders accurately and efficiently.
• Review pending orders and follow up on requirements.
• Manage customer accounts and provide admin support.
• Act as a point of contact for Sales Managers and Key Accounts.
• Proactively follow up on repeat orders and projects.
• Maintain accurate customer/project data and forecasts.
• Support the wider sales team with admin tasks.

Conocimientos

Italian fluent

Customer service

Sales administration

Order management

Proactive & commercial awareness

Microsoft Office

SAP

Salesforce

Herramientas

SAP

Salesforce

Microsoft Office

Descripción del empleo

Trinity Resource Solutions in Reading, United Kingdom, is seeking an Italian-fluent Sales Support partner to bolster our global technology and engineering sales functions. You will handle enquiries, process orders and provide day-to-day support to customers and Sales Managers, helping to maximise opportunities and deliver excellent service.

The role suits someone with customer service or sales administration experience who is comfortable working in a fast-paced environment, using SAP/Salesforce