IT Technician: Windows, Networking & Security Expert

Tanantech; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT solutions provider in Wolverhampton is seeking an IT Technician to join their team. In this full-time role, you will be the first point of contact for IT issues, providing support for desktops, laptops, and printers. The ideal candidate should have a strong background in IT support, experience with Microsoft Windows infrastructure, and excellent communication skills to interact with stakeholders. This position offers a dynamic work environment focused on innovative technology solutions.

Qualifications

• Strong background in IT support/helpdesk with experience resolving first-line issues.
• Enthusiastic and highly organised, capable of juggling multiple projects effectively.
• Experience administering and troubleshooting Microsoft Windows infrastructure.
• Solid knowledge of networking fundamentals, particularly with Fortinet FortiGate firewalls.
• Excellent communication skills for engaging with both technical and non-technical stakeholders.

Responsibilities

• Provide vital support for desktops, laptops, mobile devices, printers, and conferencing equipment.
• Troubleshoot Windows OS and Microsoft 365/Azure AD issues and manage user accounts.
• Support Windows deployment and patching.
• Maintain and improve IT systems and contribute to infrastructure enhancements.

Skills

IT support

Microsoft Windows administration

Networking fundamentals

Fortinet FortiGate firewalls

Communication skills

Job description

A leading IT solutions provider in Wolverhampton is seeking an IT Technician to join their team. In this full-time role, you will be the first point of contact for IT issues, providing support for desktops, laptops, and printers. The ideal candidate should have a strong background in IT support, experience with Microsoft Windows infrastructure, and excellent communication skills to interact with stakeholders. This position offers a dynamic work environment focused on innovative technology solutions.