IT Technician - Service Desk & Studio IT (Relocation)

Rebellion; Packmoor; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

22 days holidays plus bank holidays

Private Medical Insurance

Life Assurance and Income Protection

Enhanced Pension Scheme

Mental Health and Wellbeing Support

Job summary

A prominent video game development company in the UK is seeking an IT Technician to join their Service Delivery team. The role involves providing first-line support, managing user accounts, and assisting in various IT projects. The ideal candidate will have experience in Windows desktop support and a strong grasp of hardware troubleshooting. The company offers competitive benefits, a creative working environment, and opportunities for personal development.

Qualifications

• Professional experience in a Windows desktop support role desired, especially with Windows 11.
• Strong troubleshooting and problem-solving skills required.
• Confident with installing, upgrading, and maintaining PC/laptop hardware.

Responsibilities

• Provide support for PCs, laptops, and peripherals.
• Install, configure, and troubleshoot operating systems, software, and tools.
• Manage user accounts in Active Directory and Office 365.

Skills

Windows desktop support

Microsoft 365 support

PC/laptop hardware

Networking fundamentals

Troubleshooting

Problem-solving

Organizational skills

Tools

Dell hardware

Job description

A prominent video game development company in the UK is seeking an IT Technician to join their Service Delivery team. The role involves providing first-line support, managing user accounts, and assisting in various IT projects. The ideal candidate will have experience in Windows desktop support and a strong grasp of hardware troubleshooting. The company offers competitive benefits, a creative working environment, and opportunities for personal development.