IT Systems Engineer for Studio Infrastructure & Dev Support

BULKHEAD; East Midlands; On-site; GBP 35,000 - 50,000; Full time

Job summary

BULKHEAD is seeking a hands-on IT Systems Engineer to support infrastructure for game development. The role involves troubleshooting complex technical issues and providing real-time support on the studio floor. Candidates should have strong IT support experience, knowledge of Microsoft 365, and networking fundamentals. Familiarity with AWS and scripting is a plus. The position is based in the East Midlands, England, and requires a full UK driving licence.

Qualifications

• Experience in IT support, systems, or infrastructure roles.
• Strong knowledge of Microsoft 365 & Entra ID.
• Solid networking fundamentals including DNS, DHCP, VPNs, and firewalls.
• Familiarity with Windows Server and Active Directory.
• Scripting skills, preferable in PowerShell.
• Basic knowledge of Linux administration.
• Experience with AWS.
• Strong problem-solving and communication skills.
• Full UK driving licence.

Responsibilities

• Act as second line escalation for complex technical issues.
• Support core systems including Microsoft 365 and Active Directory.
• Assist with AWS cloud infrastructure support.
• Maintain developer systems such as Perforce.
• Monitor system performance and troubleshoot proactively.
• Support infrastructure projects and system improvements.
• Assist with onboarding/offboarding processes.
• Maintain clear technical documentation.

Skills

IT support

Microsoft 365

Entra ID

Networking fundamentals

Windows Server

Active Directory

Scripting (PowerShell)

Linux administration

AWS experience

Problem-solving skills

Communication skills

Job description

BULKHEAD is seeking a hands-on IT Systems Engineer to support infrastructure for game development. The role involves troubleshooting complex technical issues and providing real-time support on the studio floor. Candidates should have strong IT support experience, knowledge of Microsoft 365, and networking fundamentals. Familiarity with AWS and scripting is a plus. The position is based in the East Midlands, England, and requires a full UK driving licence.