IT Support Technician — Service Desk Lead & Windows Expert

Recruitment Partnership Ireland; Belfast; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Performance Related Bonus

Aviva Private Medical Insurance

Critical Illness Insurance

Death in Service Insurance

Job summary

A leading recruitment agency in Northern Ireland is seeking an IT Support Technician to assist with day-to-day support issues and manage the service desk. Responsibilities include monitoring support tickets, deploying and supporting Windows PCs, and managing Active Directory. The ideal candidate will have proven experience in IT support and excellent communication skills. Competitive salary and benefits offered.

Qualifications

• Proven work experience in IT Support or support technician role.
• In depth knowledge of Windows operating systems.
• Desire to improve existing processes and procedures.

Responsibilities

• Manage Streamline service desk, monitoring support tickets and solving issues.
• Deploy and support Windows PCs, iPads, and iPhones.
• Manage users in Active Directory and facilitate hardware repairs.

Skills

Windows operating systems

IT Support experience

Communication skills

Tools

Office 365

Active Directory

Job description

A leading recruitment agency in Northern Ireland is seeking an IT Support Technician to assist with day-to-day support issues and manage the service desk. Responsibilities include monitoring support tickets, deploying and supporting Windows PCs, and managing Active Directory. The ideal candidate will have proven experience in IT support and excellent communication skills. Competitive salary and benefits offered.