Junior IT Support Technician — On‑Site, Real‑Time IT Support

BULKHEAD Limited; East Midlands; Vor Ort; GBP 20.000 - 28.000; Vollzeit

Zusammenfassung

BULKHEAD Limited in the United Kingdom is seeking a hands-on Junior IT Support Technician to trouble‑shoot issues in real time, support developers, and keep our technology running smoothly in a fast-paced game development studio.

No two days are the same—you’ll triage, set up new starters, manage equipment, support events/AV, and assist with IT projects across the studio. A proactive, user‑first mindset and a full UK driving licence are expected.

Qualifikationen

• First‑line IT support: triage, troubleshoot, and resolve issues.
• Support hardware, software, networking, and studio tools.
• Set up and manage new starter and leaver equipment.
• Maintain meeting rooms and support studio events/AV.
• Assist with IT projects, upgrades, and system rollouts.
• Keep documentation and asset records up to date.

Aufgaben

• First‑line IT support: triage, troubleshoot, and resolve issues.
• Support hardware, software, networking, and studio tools.
• Set up and manage new starter and leaver equipment.
• Maintain meeting rooms and support studio events/AV.
• Assist with IT projects, upgrades, and system rollouts.
• Keep documentation and asset records up to date.

Kenntnisse

Strong communication

Problem‑solving mindset

Organisation under pressure

Team player

Experience with helpdesk/ticketing

Interest in games/creative industries

Tools

Windows

Linux

Networking basics

AD or M365

AV systems / meeting room tech

Jobbeschreibung

BULKHEAD Limited in the United Kingdom is seeking a hands-on Junior IT Support Technician to trouble‑shoot issues in real time, support developers, and keep our technology running smoothly in a fast-paced game development studio.

No two days are the same—you’ll triage, set up new starters, manage equipment, support events/AV, and assist with IT projects across the studio. A proactive, user‑first mindset and a full UK driving licence are expected.