IT Technician - 1st/2nd Line Support (Windows 11, M365)

Royal Docks Academy; East Ham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Private healthcare

Salary sacrifice

Cycle to work

Gym membership

EAP

Job summary

BMAT Education seeks a proactive IT professional to provide first and second line support across Windows 11, Microsoft 365, iOS, and Hyper-V. You will communicate effectively with BMAT staff and students, prioritise security and data protection, and help maintain IT systems within a trust-based environment.

The BMAT Trust offers a range of benefits including a generous pension, private healthcare, salary sacrifice schemes, cycle to work, gym discounts, EAP, and safeguarding commitments.

Qualifications

• Experience in first and second line IT support.
• Proficient with Windows 11, Microsoft 365, and iOS.
• Hands-on with Hyper-V and IT security awareness.

Responsibilities

• Provide frontline IT support to BMAT staff and students.
• Maintain and improve IT systems in a trust-based environment.

Skills

Windows 11 support

Microsoft 365

iOS

Hyper-V

Job description

BMAT Education seeks a proactive IT professional to provide first and second line support across Windows 11, Microsoft 365, iOS, and Hyper-V. You will communicate effectively with BMAT staff and students, prioritise security and data protection, and help maintain IT systems within a trust-based environment.

The BMAT Trust offers a range of benefits including a generous pension, private healthcare, salary sacrifice schemes, cycle to work, gym discounts, EAP, and safeguarding commitments.