IT Technician

Royal Docks Academy; East Ham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Private healthcare

Salary sacrifice

Cycle to work

Gym membership

EAP

Job summary

BMAT Education seeks a proactive IT professional to provide first and second line support across Windows 11, Microsoft 365, iOS, and Hyper-V. You will communicate effectively with BMAT staff and students, prioritise security and data protection, and help maintain IT systems within a trust-based environment.

The BMAT Trust offers a range of benefits including a generous pension, private healthcare, salary sacrifice schemes, cycle to work, gym discounts, EAP, and safeguarding commitments.

Qualifications

• Experience in first and second line IT support.
• Proficient with Windows 11, Microsoft 365, and iOS.
• Hands-on with Hyper-V and IT security awareness.

Responsibilities

• Provide frontline IT support to BMAT staff and students.
• Maintain and improve IT systems in a trust-based environment.

Skills

Windows 11 support

Microsoft 365

iOS

Hyper-V

Job description

About you
The ideal candidate will be a proactive, approachable, and technically skilled IT professional with experience in providing first and second line support across Windows 11, Microsoft 365, iOS, and Hyper-V. They will be an effective communicator, committed to delivering excellent customer service to BMAT staff and students, with a strong attention to detail, good documentation practices, and a collaborative, team-oriented mindset. A keen awareness of IT security, data protection, and compliance is essential, alongside a hands-on, solution-focused approach to maintaining and improving IT systems across a trust-based environment.
About the Trust

BMAT is a thriving community of schools, committed to providing an outstanding education for every student attending one of our schools. We create environments where individuals matter, confidence flourishes, and every child can achieve exceptional outcomes. We currently oversee seven secondary academies and five primary academies, primarily located in Harlow, with additional sites in Newham and Stansted.

The Trust’s vision is clear - to work together to smash through the barriers that prevent children from becoming confident, high-achieving, and independent individuals.

What can BMAT offer you? BMAT provides a range of benefits to support your personal and professional well-being:

Generous employer pension contribution through or Local Government Pension Scheme

Private healthcare benefits, including 24/7 Doctorline access

Home and electronic salary sacrifice scheme

Cycle to work

Discounted Gym membership through salary sacrifice

Lifestyle and discount savings

Workplace nursery fee salary sacrifice scheme via Yellownest

24/7 Employee Assistance Programme (EAP) for wellbeing support

BMAT Education is committed to safeguarding children; successful candidates will be subject to an Enhanced Disclosure and Barring Service check. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties, in accordance with Keeping Children Safe in Education (KCSIE)

Please note: Early applications are encouraged. We reserve the right to close this advertisement prior to the stated closing date should a suitable candidate be shortlisted or appointed.