Hybrid IT Support Technician (1st/2nd Line) – M365 & Windows

Cathedral Appointments Ltd; Macclesfield; Híbrido; GBP 30 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension scheme

Health and wellbeing support

Monthly employee perks scheme

Hybrid working

Resumo da oferta

Cathedral Appointments Ltd on behalf of a growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with hybrid working and a salary of £30,000 - £34,000 DOE.

You will resolve user issues, build and deploy devices, and assist with AD/Entra ID, servers and network infrastructure while travelling to client sites as required.

Qualificações

• Strong knowledge of Microsoft 365 and Windows operating systems.
• Full UK driving licence and willingness to travel to client sites.
• Microsoft certification or 2+ years of IT support experience.

Responsabilidades

• Provide 1st and 2nd line support for hardware, software and peripherals, remotely and on client sites.
• Manage helpdesk tickets through to resolution, keeping users informed throughout.
• Assist with administration of Active Directory and Entra ID, servers and network infrastructure.

Conhecimentos

Microsoft 365

Windows

Troubleshooting

Communication

Organisational skills

Ferramentas

Active Directory

Entra ID

Azure

Intune

Descrição da oferta de emprego

Cathedral Appointments Ltd on behalf of a growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with hybrid working and a salary of £30,000 - £34,000 DOE.

You will resolve user issues, build and deploy devices, and assist with AD/Entra ID, servers and network infrastructure while travelling to client sites as required.