IT Technician

Intec Select Ltd; England; Hybrid; GBP 33,000; Full time

Job summary

A fast-growing e-commerce business in Maidstone, Kent is seeking an IT Technician for a permanent and full-time position. The role involves maintaining and repairing advanced automation equipment while providing IT support to over 200 users. Ideal candidates will have a mechanical or technical background, a strong interest in technology, and experience with MS365. This position offers a competitive salary of £33,000, hybrid working, and opportunities for career progression.

Benefits

Competitive salary

Hybrid working

Great benefits package

Career progression opportunities

Qualifications

• Experience in a fulfilment centre or similar environment.
• Comfortable with tools and learning how things work.
• Proactive ability to get things done independently.

Responsibilities

• Maintain, troubleshoot and repair advanced automation equipment.
• Perform proactive maintenance to maximise uptime.
• Provide first-line IT support to 200+ users.
• Assist the IT Manager with infrastructure projects.

Skills

Mechanical or technical background

Problem-solving mindset

Strong interest in technology

Highly IT literate

Experience with MS365

Experience with Ubiquiti

Job description

IT Technician Permanent (Maidstone, Kent) 33,000

We are looking for an IT Technician to join a fast-growing e-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands‑on IT support with automation maintenance across a state‑of‑the‑art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently. This is a permanent, full‑time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP.

Role & Responsibilities

• Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick‑to‑light systems and right‑size packaging machines
• Perform proactive maintenance to maximise uptime and prevent breakdowns
• Carry out reactive repairs to get production lines back up and running quickly
• Provide first‑line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers
• Assist the IT Manager with infrastructure projects, upgrades and improvements

Skills & Experience

• Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment
• Hands‑on tinkerer mindset, comfortable with tools, problem‑solving and learning how things work
• Strong interest in technology, IT systems and automation processes
• Experience with MS365 and Ubiquiti environments is a plus
• Highly IT literate, proactive and able to get things done independently
• Obsessed with improving systems and processes to maximise efficiency

Package

• 33,000 Base Salary
• Hybrid working (Maidstone)
• Great Benefits Package
• Career Progression Opportunities