IT Systems Trainer for Legal Teams

Harwood Recruitment Solutions Ltd; Newbury; On-site; GBP 30,000 - 42,000; Full time

Job summary

Harwood Recruitment Solutions Ltd is seeking an IT Systems Trainer for a leading law firm in Newbury. You will deliver practical and engaging systems training to colleagues across the firm, including partners, fee earners and business support teams.

You will run classroom, desk-side, one-to-one and virtual training, induct new starters, and provide follow-up support while creating clear guides, videos and e-learning materials. Strong Microsoft 365 knowledge is essential.

Qualifications

• Previous experience delivering training, coaching or systems support within a professional environment.

Responsibilities

• Delivering classroom, desk-side, one-to-one and virtual systems training
• Running IT and systems induction training for new starters
• Providing follow-up training and targeted support to individuals and teams
• Helping colleagues resolve day-to-day systems queries
• Creating clear training guides, videos and e-learning materials
• Keeping training content updated as technology and systems develop
• Working closely with departmental heads to identify training needs
• Supporting the successful adoption of new systems and technology
• Maintaining training records and reporting on engagement and outcomes
• Promoting best practice in the use of systems across the firm

Skills

Training delivery

Coaching

Systems support

Communication

Presentation

Organisation

Time management

Independent working

Tools

Microsoft 365

Teams

SharePoint

Outlook

OneDrive

E-learning content creation

Job description

Harwood Recruitment Solutions Ltd is seeking an IT Systems Trainer for a leading law firm in Newbury. You will deliver practical and engaging systems training to colleagues across the firm, including partners, fee earners and business support teams.

You will run classroom, desk-side, one-to-one and virtual training, induct new starters, and provide follow-up support while creating clear guides, videos and e-learning materials. Strong Microsoft 365 knowledge is essential.