IT Trainer - Legal Firm - Midlands

Circle Recruitment; Birmingham; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary

Friendly work environment

Job summary

Circle Recruitment is seeking an IT Trainer for a leading Legal Firm in Birmingham. The role focuses on delivering training on Microsoft 365 and legal applications such as BigHand, iManage and Intapp, with a hybrid mix of 2–3 days in the office and 2–3 days at home.

You will design and deliver training programs, create materials, and provide varied formats including classroom, one-to-one, webinars and e-learning to upskill staff across practice and case management systems.

Qualifications

• Experience delivering IT training in a legal or professional services environment.
• Proven ability to design and deliver engaging training materials.
• Strong knowledge of Microsoft Office and legal software systems.

Responsibilities

• Provide IT training courses in classroom, one-to-one, webinars and e-learning.
• Develop courseware and update materials to standards.
• Collaborate with IT staff to support end-user learning for legal apps.

Skills

Microsoft 365

Legal IT software

Time recording systems

Document management systems

Intapp

3E

MatterSphere

iManage

Training delivery

Communication skills

Tools

BigHand

iManage

Elite 3E

Intapp Time

Job description

IT Trainer - Legal Firm - Birmingham

I'm looking for a Legal IT Trainer with good experience in legal applications such as Big Hand, iManage, Intapp, etc. to join a growing team based in the Midlands. You can come from either an IT trainer background or maybe an IT Support background / being an end user of legal applications, such as a fee earner position, etc.

This role would be 2 or 3 days in the office, and 2 or 3 days working from home, so Hybrid working.

The successful IT Trainer will have:

• Good knowledge of Microsoft 365
• Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, MatterSphere, iManage etc would be a bonus

This role involves developing and delivering training programs to enhance staff skills and understanding in using legal applications such as Big Hand, iManage and Windows Applications. The IT Trainer will be responsible for designing, developing, and delivering training programs.

From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include:

• M365
• Practice/Case Management systems
• Time recording systems: Intapp Time
• Digital dictation: BigHand
• Document management system: iManage

The role:

• Providing effective IT Training courses to all staff, including classroom-based, one-to-one training, deskside coaching, presentations, floor walking, webinars and e-learning.
• Working with other IT staff, to provide 'how-to' support for Microsoft Office suite applications & Legal Applications such as the in-house case management systems, Bighand, iManage, Elite 3e etc.
• Create course materials, exercises and other accompanying courseware; write and update existing material where appropriate to the agreed standards. Provide training consultation and deliver solutions on the training element of some internal projects to launch new software effectively into the business.

You must also have excellent communication and organisational skills to provide clear, concise instruction and feedback to staff. They offer an attractive salary, up to £45,000, and a supportive and friendly work environment

Key skills - IT Trainer, Training analyst, systems training, MS Office, document management, Fee Earner, IT Support - Birmingham / Coventry / Worcester / Wolverhampton