IT Systems Trainer - Huddersfield

QED Legal LLP; Outlane; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

QED Legal LLP in Huddersfield is seeking an IT Systems Trainer to join the Learning & Development team. The role involves delivering practical systems training to partners, fee earners and staff across the firm, both in-class and virtually.

Initial office-based work with a hybrid option once established, plus regular travel to regional offices. Full training will be provided to develop your L&D expertise and IT training skills within a progressive legal environment.

Qualifications

• Previous experience delivering training, coaching or systems support within a professional environment
• Strong working knowledge of Microsoft 365, including Teams, SharePoint, Outlook and OneDrive
• Confidence presenting to groups and supporting individuals
• Excellent communication and interpersonal skills
• Strong organisation and time-management skills
• The ability to adapt training for different audiences and levels of technical confidence
• A patient, practical and learner-focused approach
• The confidence to work independently and manage competing priorities
• Desirable: Legal IT or law firm systems experience
• Desirable: Legal case management systems
• Desirable: Document management systems
• Desirable: Time recording or legal billing software
• Desirable: Creating e-learning, instructional videos or digital training content

Responsibilities

• Delivering classroom, desk-side, one-to-one and virtual systems training
• Running IT and systems induction training for new starters
• Providing follow-up training and targeted support to individuals and teams
• Helping colleagues resolve day-to-day systems queries
• Creating clear training guides, videos and e-learning materials
• Keeping training content updated as technology and systems develop
• Working closely with IT, HR, L&D and departmental heads to identify training needs
• Supporting the successful adoption of new systems and technology
• Maintaining training records and reporting on engagement and outcomes
• Promoting best practice in the use of systems across the firm

Skills

Training delivery

Presentation skills

Communication

Time management

Organisational skills

Audience adaptation

Independent working

Education

N/A

Tools

Microsoft 365

Teams

SharePoint

Outlook

OneDrive

Job description

IT Systems Trainer – Law Firm

Huddersfield

Full Time | Permanent

Office Based initially | Hybrid option once established

Regular travel across regional offices required

Are you confident with technology and passionate about helping people get the most from the systems they use every day?

A leading law firm is looking for an enthusiastic IT Systems Trainer to join its Learning & Development team in Huddersfield.

This is an excellent opportunity for someone with strong systems knowledge and experience delivering training, coaching or user support who wants to develop their career within IT training, legal technology and learning & development.

You do not need to be an experienced L&D professional. Full training in learning methodology, session design and modern training techniques will be provided. What matters most is your ability to communicate, engage people and make technology accessible.

The Role

As IT Systems Trainer, you will deliver practical and engaging systems training to colleagues across the firm, including partners, fee earners and business support teams.

• Delivering classroom, desk-side, one-to-one and virtual systems training
• Running IT and systems induction training for new starters
• Providing follow-up training and targeted support to individuals and teams
• Helping colleagues resolve day-to-day systems queries
• Creating clear training guides, videos and e-learning materials
• Keeping training content updated as technology and systems develop
• Working closely with IT, HR, L&D and departmental heads to identify training needs
• Supporting the successful adoption of new systems and technology
• Maintaining training records and reporting on engagement and outcomes
• Promoting best practice in the use of systems across the firm

About You

You will be energetic, approachable and confident communicating with people at all levels.

• Previous experience delivering training, coaching or systems support within a professional environment
• Strong working knowledge of Microsoft 365, including Teams, SharePoint, Outlook and OneDrive
• Confidence presenting to groups and supporting individuals
• Excellent communication and interpersonal skills
• Strong organisation and time-management skills
• The ability to adapt training for different audiences and levels of technical confidence
• A patient, practical and learner-focused approach
• The confidence to work independently and manage competing priorities

Desirable Experience

Experience in any of the following would be particularly advantageous:

• Legal IT or law firm systems
• Legal case management systems
• Document management systems
• Time recording or legal billing software
• Creating e-learning, instructional videos or digital training content
• Working within a law firm or professional services organisation

Why Apply?

This role would suit an IT Trainer, Systems Trainer, Legal IT Trainer, Software Trainer, Technology Trainer, IT Support professional or Applications Trainer looking for a role combining technology with people development.

You will receive full support to develop your L&D expertise while becoming a key point of contact for systems training across the organisation.

The position is initially office based in Huddersfield and involves regular travel across the firm's regional offices, so access to your own vehicle is essential. Business travel expenses will be reimbursed.

Once established in the role, there will also be the opportunity to work from home one day per week.

If you enjoy technology, training and helping people feel more confident using systems, this could be a fantastic opportunity to develop your career within a progressive legal environment.