IT Systems Support Specialist Apprentice

Back To Work; Barnsley; On-site; GBP 12,000 - 15,000; Full time

Job summary

Back To Work is seeking a motivated IT apprentice to join its internal IT team in South Yorkshire. You will respond to IT support requests, assist staff with hardware and software issues, and help manage user accounts within Microsoft 365.

You will gain hands-on experience in systems administration, infrastructure support, and security procedures, including backups and disaster recovery, while expanding knowledge in Active Directory, networking fundamentals, cloud technologies, and Cyber

Qualifications

• Volunteer or apprentice IT interest and problem-solving mindset.

Responsibilities

• Respond to IT support requests.
• Assist staff with hardware and software issues.
• Create and manage user accounts.
• Assist with system upgrades.
• Monitor networks and devices.
• Help maintain printers and warehouse technologies.
• Participate in equipment installations.
• Support IT security procedures.
• Learn backup and disaster recovery processes.

Tools

Microsoft 365

Active Directory

Networking Fundamentals

Cloud Technologies

Cyber Security Principles

Job description

An established logistics provider in South Yorkshire is looking for a motivated apprentice to join its internal IT team.

Your Day-to-Day Responsibilities

User Support

• Respond to IT support requests.
• Assist staff with hardware and software issues.

Systems Administration

• Support Microsoft 365 users.
• Create and manage user accounts.
• Assist with system upgrades.

Infrastructure Support

• Monitor networks and devices.
• Help maintain printers and warehouse technologies.
• Participate in equipment installations.

Security & Compliance

• Support IT security procedures.
• Learn backup and disaster recovery processes.

Training Exposure

• Microsoft 365
• Active Directory
• Networking Fundamentals
• Cloud Technologies
• Cyber Security Principles

Ideal Apprentice

A positive individual who enjoys solving problems and wants to develop a long-term career within IT