IT Support Technician – Hybrid, MS 365 & IT Projects

Cottsway Housing Association Limited; Witney; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

25 days holiday (28 after 2 years)

Flexible working policy

Gym and swimming membership

EV lease scheme

Private Medical Insurance

Costco membership

Job summary

Cottsway Housing Association Limited is recruiting an IT Support Technician on a fixed-term contract for maternity cover. The role delivers first and second-line IT support across the organisation, handling incidents, service requests and assisting with Microsoft 365, end-user devices and business applications.

You will manage user accounts, IT assets and contribute to projects, deployments, upgrades, testing, automation and continuous service improvements. A DBS check is required.

Qualifications

• Experience providing IT support in a professional environment.
• Experience with Windows, Microsoft 365 and business applications.
• Strong communication, problem-solving and organisational skills.

Responsibilities

• Provide first and second-line IT support to colleagues across the organisation.
• Resolve incidents and service requests.
• Support Microsoft 365, end-user devices and business applications.

Skills

IT support

Windows

Microsoft 365

Power Platform

Customer service

Tools

Active Directory

Intune

Job description

Cottsway Housing Association Limited is recruiting an IT Support Technician on a fixed-term contract for maternity cover. The role delivers first and second-line IT support across the organisation, handling incidents, service requests and assisting with Microsoft 365, end-user devices and business applications.

You will manage user accounts, IT assets and contribute to projects, deployments, upgrades, testing, automation and continuous service improvements. A DBS check is required.