IT Support Specialist: Windows, M365 & Apps (Contract)

Disabled Workers Co; West Oxfordshire; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Pension scheme with employer up to 10%

Holiday entitlement 25–28 days + bank

Flexible working policy

Gym and swimming membership discount

EV lease scheme

Costco membership

Private Medical Insurance

Job summary

Cottsway Housing Association is seeking an IT Support Technician on a fixed-term maternity cover contract to provide first and second-line IT support across the organisation. You will assist with Microsoft 365, end-user devices, business applications and asset management.

The role offers an opportunity to contribute to projects, deployments and system upgrades within a small IT team, with DBS checks required for successful applicants.

Qualifications

• Experience providing IT support in a professional environment.
• Experience supporting Windows, Microsoft 365 and business applications.
• Experience with end-user devices, IT assets and user accounts.
• Willingness to support projects, testing, automation and system upgrades.
• DBS check will be required as part of pre-employment checks.

Responsibilities

• Provide first and second-line IT support to colleagues across the organisation.
• Resolve incidents and service requests, and support Microsoft 365, end-user devices and business applications.
• Manage user accounts and IT assets, and assist with deployments and projects.
• Contribute to system upgrades, testing, automation and continuous service improvements.

Job description

Cottsway Housing Association is seeking an IT Support Technician on a fixed-term maternity cover contract to provide first and second-line IT support across the organisation. You will assist with Microsoft 365, end-user devices, business applications and asset management.

The role offers an opportunity to contribute to projects, deployments and system upgrades within a small IT team, with DBS checks required for successful applicants.