IT Support Technician (German / Spanish-speaking)

Flow Control Engineering; Walton-on-Thames; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading provider of control and automation systems is looking for a Technical Support Specialist. Your role will involve providing guidance and support on both hardware and software, resolving complex technical challenges, and working with Microsoft Teams and Zoom implementations. Ideal candidates have strong communication skills in German or Spanish, a background in IT, and familiarity with smart camera systems. The position offers a dynamic working environment with hybrid options and career development opportunities.

Benefits

Dynamic and enthusiastic working environment

Hybrid working after training period

Full training program

Dedicated personal career path

Qualifications

• Very good communication skills in German or Spanish, as well as good English.
• Bachelor's degree or equal experience in IT with solid programming experience.
• Experience with meeting room solutions like Microsoft Teams Rooms or Zoom Rooms is a plus.
• Experience with intelligent video or smart camera systems is a plus.
• Experience in customer facing roles is preferred.

Responsibilities

• Provide support, guidance and information on hardware and software.
• Take ownership of technical challenges and projects.
• Support complex implementations with Microsoft Teams & Exchange, Zoom and Cloud integrations.
• Commission and support Smart Camera Support systems.
• Detect, define and fix problems.

Skills

Very good communication skills in German or Spanish

Good English

Knowledge of another European language

Solid programming experience

Experience with customer facing role

Education

Bachelor's degree or equal experience in IT

Tools

Microsoft Teams Rooms

Zoom Rooms

Intelligent video systems

Smart camera systems

Job description

Our client is a leading provider of integrated control and automation systems (lighting, climate control, audio/video control) for homes, offices, schools, hospitals and hotels.

Working from a specialist part of the global Technical Support team, you will work closely with internal and external stakeholders to determine and resolve problems, implement the best practices and allow customers to make optimal use of products.

Job Responsibilities

• Provide support, guidance and information, both on a hardware and software level
• Take ownership of technical challenges and technical projects
• Support complex implementations with Microsoft Teams & Exchange, Zoom and/or other Cloud based integrations
• Commission and support Smart Camera Support systems
• Detect, define and fix problems

Your Profile

• Very good communication skills in German or Spanish, as well as good English. Knowledge of another European language is a plus
• A bachelor's degree or equal experience in IT with solid programming experience
• Experience with meeting room solutions like Microsoft Teams Rooms or Zoom Rooms is a plus
• Experience with intelligent video or smart camera systems is a plus
• Experience with customer facing role is a plus

Our Offer

• A dynamic and enthusiastic working environment
• Fulltime and varied job in an international company
• Hybrid working - there is a possibility to work 2 days from home after your training period
• Full training program during the first few months to train you to become an expert in our products
• Dedicated and personal career path focused on your individual development