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IT Support Technician

VIQU Limited

London

On-site

GBP 30,000 - 40,000

Full time

4 days ago
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Job summary

A leading company is seeking an IT Support Technician to assist with a critical Windows 11 rollout project. The role involves managing device replacements and providing ongoing technical support across the organization, ensuring top-notch service delivery to end users. This 3-month contract position requires onsite work in Aldgate and aims to deliver high-quality technical assistance amidst ongoing IT projects.

Qualifications

  • Solid understanding of Windows 10/11.
  • Experience in Financial or Professional services sector preferred.
  • Ability to carry out Windows 11 upgrades.

Responsibilities

  • Manage Windows 11 upgrades and device replacements.
  • Provide general IT support on service desk tasks.
  • Troubleshoot issues related to M365, Exchange, and Active Directory.

Skills

Troubleshooting
Customer Service
Technical Support
Microsoft Stack
Active Directory

Education

Proven experience in service desk or IT support position

Tools

M365
Exchange
Azure
DUO

Job description

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IT Support Technician | 3-month contract | Aldgate | Onsite | Outside IR35

My client is looking for a IT Support Technician providing support to a Windows 11 rollout project, while also managing the BAU workload. While working on a Windows 11 upgrade project, the ideal candidate will be an IT support technician who takes pleasure in providing end customers with outstanding service and high-quality technical assistance.

Key responsibilities of the IT Support Technician:

- Carry out Windows 11 upgrades and device replacements across the organisation.

- Provide general IT support and assist with day-to-day service desk tasks when not engaged in upgrade activity.

- Troubleshoot and resolve issues related to M365, Exchange, Active Directory.

- Providing support with additional IT projects.

- Microsoft Stack including Office 365 and Azure.

- Active Directory - Administration and management.

- Understanding of Windows 10/11 operating system – Rollout and support.

- Proven experience in a service desk or IT support position.

- Working in the Financial or Professional services sector is preferential.

- Experience with DUO (Multifactor Authentication) is preferred.

The successful candidate will be expected to work 5 days a week onsite in Aldgate.

To discuss this exciting IT Support Technician opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Matt Farrell, by exploring the VIQU IT Recruitment website.

To be the first to hear about other IT Support Technician roles and other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: VIQU_UK

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