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IT Support Technician
Jago Consultants
East Grinstead
On-site
GBP 23,000 - 27,000
Full time
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Job summary
A leading training college for natural therapies seeks an IT Support Technician to support students and staff at their East Grinstead office. Responsibilities include managing IT support tickets, developing on platforms like Moodle, and technical troubleshooting. The role offers a salary of £23,000 to £27,000, with additional benefits related to service.
Benefits
Qualifications
- Experience in an IT Support role.
- Basic Development: HTML, CSS, WordPress, WooCommerce.
- Able to use your initiative.
Responsibilities
- Providing technical support to users within agreed timelines.
- Using ticketing systems to record support queries.
- Diagnosing and troubleshooting IT issues.
Skills
Tools
Job description
Social network you want to login/join with:
IT Support Technician required. My client is a leading training college for natural therapies, offering comprehensive and accredited Diploma courses. They are now looking for an IT Technician who will be responsible for various activities and responsibilities in Moodle Administration and IT Support for students and internal staff. You will join the team at their administrative office in East Grinstead, West Sussex.
Position Overview
- Providing technical support to users within agreed timelines
- Using ticketing systems to record support queries
- Take part in IT projects work, working with milestones, deadlines and targets
- Managing websites and online platforms
- Diagnosing and troubleshooting IT issues
Position Requirements
- Experience in an IT Support role
- Basic Development: HTML, CSS, WordPress, WooCommerce
- Platforms: Moodle, Zabbix, Workbench (SQL)
- Problem-solver
- Able to use your initiative
Position Remuneration
- Monday to Friday
- Salary £23,000 – 27,000 dependant on experience / knowledge
- Increased holiday allowance with length of service
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