IT Support Technician

Jago Consultants; Lancing; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading IT company is seeking a forward-thinking IT Support Technician in Lancing, West Sussex. The role involves providing 1st line support primarily in the education sector, resolving issues through various support methods. The ideal candidate will possess a strong knowledge of Microsoft Server OS and networking, along with effective communication skills to build strong client relationships.

Benefits

Company Pension Scheme

Health Insurance (after a period)

Qualifications

• Previous experience with Microsoft Server OS and Desktop Networking.
• Knowledge of DHCP, DNS, Group Policy, and AD PC Diagnostics.
• Confidence in building relationships with clients and teamwork.

Responsibilities

• Provide 1st line support for Desktop & Servers.
• Assist in resolving issues through help desk support.
• Build reputable relationships with schools and clients.

Skills

Microsoft Server OS

Desktop Networking

DHCP

DNS

Group Policy

AD PC Diagnostics

Fix Knowledge on Apple

Android

Job description

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Our client is a successful, privately owned IT company based in the Lancing, West Sussexarea. They have an exciting opportunity for a forward thinking experienced IT Support Technician to join their expanding team.

As an IT Support Technician you will be responsible for dealing with 1st line support to resolve issues on Desktop & Servers primarily in the education sector.

You will be assisting to solve issues on a help desk within the main office, offering telephone, email and also face to face support.

You will helping to assist and build reputable relationships with schools and clients, mainly using Windows 2012/2016

For this IT Technician position:
To be considered for this position you must have previous experience and knowledge in using the following:
Microsoft Server OS & Desktop Networking
DHCP &DNS
Group Policy
AD PC Diagnostics & Fix Knowledge on Apple Android
Virtualisation is an advantage but not essential.

Please be prepared to discuss previous knowledge and experience of these areas at interview.

You must have a great knowledge and passion for technology keeping up to date with all new systems ensuring you have the best available knowledge for the job.
You will be friendly but professional in your approach and be confident to build strong relationships with clients.
You will work well as an individual, but also required to work with other IT Technicians when required so must be able to work well in a team.
You will have great attention to detail and be able to manage your time effectively working well under pressure.

For this position a full DBS check will be carried out due to the nature of the clientele.

Company Pension Scheme

Health Insurance (after a period)

If your experience matches what we are looking for, send an up to date CV to Jamesat Jago Consultants. Call today