IT Support & Systems Technician – Keep the Wheels Turning in a Modern Manufacturing Environment

Interface Recruitment; Hull and East Yorkshire; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company pension scheme

Free onsite parking

Funded training & certification

Job summary

Interface Recruitment is seeking an IT Support & Systems Technician for a fully site-based role in Hull, East Yorkshire. You'll keep the wheels turning on the shop floor by providing 1st/2nd line IT support, maintaining manufacturing-critical systems, and assisting with desktop, application, and hardware issues.

You’ll work closely with office and production staff, translate tech problems into plain English, and contribute to ongoing hardware refreshes and new technology rollouts.

Qualifications

• Experience in IT support (desktop & application support).
• Good understanding of Windows OS, Microsoft 365, and basic networking.
• Strong troubleshooting skills with both hardware and software.
• Excellent communication skills for working with office staff and shop floor teams.

Responsibilities

• Provide 1st & 2nd line IT support to office and production staff
• Troubleshoot and maintain business applications used for manufacturing, logistics, and operations
• Support and configure PCs, printers, and shop floor terminals
• Ensure smooth running of business-critical manufacturing systems
• Work with the IT team on hardware refreshes, upgrades, and new tech rollouts
• Translate tech problems into plain English for non-technical colleagues

Skills

IT support

Desktop support

Application support

Windows OS

Microsoft 365

Networking basics

Tools

ERP systems

Barcode scanners

Industrial printers

Job description

IT Support & Systems Technician – Keep the Wheels Turning in a Modern Manufacturing Environment

Region

East Yorkshire

Location: Hull (Fully Site-Based)
Salary: £32,000 (DOE)
Hours: Full-time

Want a role where no two days look the same?

Join a leading Huddersfield-based manufacturing company where IT doesn't just live in the office—it runs right through the shop floor. From business systems support to hands-on desktop fixes and keeping production moving, you'll be the tech backbone that keeps operations running smoothly.

If you like problem-solving, talking to people at every level, and seeing the direct impact of your work on the day-to-day running of a busy manufacturing site, this is the role for you.

Why This Role Rocks

• Work with enterprise business systems that keep production on track
• Get out from behind the desk with shop floor support-keeping machines, systems, and people connected
• Mix it up with desktop, application, and hardware support
• Be a key part of a fast-paced, hands-on IT team that gets things done
• Opportunities to learn manufacturing-specific technologies and systems

What You’ll Do

• Provide 1st & 2nd line IT support to office and production staff
• Troubleshoot and maintain business applications used for manufacturing, logistics, and operations
• Support and configure PCs, printers, and shop floor terminals
• Ensure smooth running of business-critical manufacturing systems
• Work with the IT team on hardware refreshes, upgrades, and new tech rollouts
• Translate tech problems into plain English for non-technical colleagues

What You Bring

• Experience in IT support (desktop & application support)
• Good understanding of Windows OS, Microsoft 365, and basic networking
• Strong troubleshooting skills with both hardware and software
• Excellent communication skills for working with office staff and shop floor teams

Nice to Have

• Experience with ERP or manufacturing systems
• Understanding of barcode scanning, production line IT, or industrial printers
• Overtime paid or taken as time off in lieu
• Company pension scheme
• Free onsite parkingFunded training & certification opportunities
• Employee recognition rewards

This is more than just resetting passwords—you’ll be right at the heart of keeping a busy manufacturing site productive and efficient.