IT Manager – Manufacturing IT Operations, Infrastructure & Systems (Sheffield | Hybrid)

Interface Recruitment; South Yorkshire; Hybrid; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Bonus up to 10%

Holiday 25 days + bank holidays

Pension 7% employer + 3% employee

Private medical

Life assurance 4x salary

Wellbeing allowance

Funded certifications/training

Laptop and phone

Job summary

Interface Recruitment is hiring an IT Manager for a multi-site speciality chemicals manufacturer, delivering hands-on operational IT in a fast-paced production environment where uptime, cybersecurity, and robust OT networks matter.

You’ll own day-to-day IT operations, lead local IT support, manage ERP/MES/SCADA integrations, and drive projects from scoping to go-live, with Hybrid UK work and a 3-2 onsite/remote pattern.

Qualifications

• Proven experience as an IT Manager in manufacturing or industrial environments.
• Strong knowledge of IT infrastructure, networks, Windows/Microsoft 365, and operational support.
• Good working knowledge of cyber security controls and risk management in an enterprise setting.
• Experience supporting ERP and factory/production systems (e.g., MES/SCADA).
• Strong stakeholder communication with production, engineering, finance and senior leadership.

Responsibilities

• Own IT service delivery and technology risk across a manufacturing estate.
• Lead IT service delivery across production and office environments with ITIL processes.
• Manage site infrastructure: Windows Server, AD, M365, endpoints and patching.
• Own network reliability and plant connectivity: LAN/WAN, VPN, segmentation, site-to-site resilience.
• Drive cyber security governance: vulnerability management, MFA, policies, audit readiness.
• Oversee manufacturing tech support: ERP/MES/SCADA integrations, shop-floor devices.
• Manage suppliers and contracts: MSPs, vendors, licensing and renewals.
• Deliver IT projects end-to-end: scoping, budgeting, risk, go-live support.
• Maintain documentation: runbooks, diagrams, DR plans, SOPs for compliance.
• Lead and develop the team: coaching, performance reviews, proactive culture.

Skills

IT management

Manufacturing IT

IT infrastructure

Cyber security controls

ERP/OT systems

Stakeholder communication

Tools

Windows Server

Active Directory

Microsoft 365

Veeam

Job description

IT Manager – Manufacturing IT Operations, Infrastructure & Systems (UK | Hybrid)

Location: UK (Hybrid working – typically 3 days onsite / 2 days remote, plant-based requirements)

Bonus: up to 10% (performance-related)

Holiday: 25 days + bank holidays (option to buy/sell, policy dependent)

Pension: 7% employer contribution + 3% employee (total 10%)

Healthcare: private medical or health cash plan (scheme dependent)

Life assurance: 4x salary + income protection

Tools & extras: company laptop/phone, wellbeing allowance, funded certifications/training

The Opportunity

Interface Recruitment is hiring an IT Manager for a multi-site speciality chemicals manufacturer supplying regulated industries. This is a hands-on, operational IT role supporting a fast-paced production environment—where uptime matters, cyber security matters, and “factory floor” systems must run reliably.

You’ll own day-to-day IT operations, lead local IT support, and manage critical platforms across infrastructure, networks, cyber security, and core business systems including ERP and plant/production applications (e.g. MES, SCADA, OT networks). You’ll also drive improvement projects: modernisation, resilience, standardisation and supplier performance.

This role is ideal for an IT Manager with strong manufacturing experience—comfortable bridging corporate IT and operational technology, and confident leading both people and vendors.

What you’ll be doing

You’ll take ownership of IT service delivery and technology risk across a manufacturing estate.

Key responsibilities

Lead IT service delivery across production and office environments: IT operations, ITIL processes, incident/problem/change management, and SLA performance.

Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, endpoint management and patching.

Own network reliability and plant connectivity: LAN/WAN, Wi-Fi, VPN, switching/routing, segmentation and site-to-site resilience.

Drive cyber security and governance: vulnerability management, MFA, access controls, security policies, audit readiness and incident response.

Oversee manufacturing technology support: ERP support coordination, integration with MES/SCADA/OT systems, barcode/label/warehouse tech, and shop-floor devices.

Manage suppliers and contracts: MSPs, telecoms, hardware/software vendors, licensing, renewals and cost control.

Deliver IT projects end-to-end: scoping, budgeting, stakeholder management, risk control, cutovers and go-live support.

Maintain documentation: runbooks, network diagrams, asset registers, DR plans, and SOPs aligned to compliance needs.

Lead and develop the team: coaching, performance management, rota planning, and creating a proactive “fix it before it breaks” culture.

Technology environment

You’ll be working across a broad manufacturing IT estate.

Core technologies

Windows Server, Active Directory, DNS/DHCP, Group Policy, RDS, file/print services

Networking: Cisco/HP/Aruba (or equivalent), VLANs, firewalls, VPNs, SD-WAN (where used), Wi-Fi

Security: MFA, Conditional Access, endpoint protection, SIEM concepts, vulnerability scanning, backups

Manufacturing/OT: MES, SCADA, PLC connectivity awareness, OT network segmentation, shop-floor endpoints

Business systems: ERP (e.g. IFS, Infor, SAP Business One, Dynamics), reporting, integrations, EDI/file transfers

Backup/DR: Veeam (or similar), offsite backups, restore testing, BCDR planning

Monitoring: infrastructure monitoring, alerting, capacity planning, log management

What we’re looking for

Proven experience as an IT Manager (or IT Operations/Infrastructure Manager) in a manufacturing or industrial environment

Strong knowledge of IT infrastructure, networks, Windows/Microsoft 365, and operational support

Good working knowledge of cyber security controls and risk management in an enterprise environment

Experience supporting ERP and factory/production systems (or collaborating closely with OT/engineering teams)

Strong stakeholder communication—able to work with production, engineering, finance and senior leadership

Highly desirable

Experience with OT/SCADA/MES environments and network segmentation

Familiarity with manufacturing compliance expectations (audit evidence, change control, SOPs)

ITIL certification or strong ITIL process knowledge