IT Support Specialist — Windows, 365 & Security Pro

Environmental Products and Services Ltd; Newry; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Private Health Insurance

Death in Service Life Insurance

30 Days’ Paid Holiday

Opportunities for career progression

Supportive work environment

Job summary

A leading waste management company in Newry is seeking an IT Support Specialist to provide first- and second-line technical support. The ideal candidate will have 3-5 years of experience in IT support, strong knowledge of Windows OS and Microsoft 365, and excellent problem-solving skills. This full-time position offers a dynamic work environment and opportunities for career progression. Applications can be sent to [e-mail].

Qualifications

• Proven experience in a similar IT support role of 3-5 years.
• Ability to work independently and under pressure.
• Exposure to ISO27001 and Cyber Essentials environments desirable.

Responsibilities

• Provide first- and second-line technical support.
• Install, configure, and troubleshoot software and hardware systems.
• Maintain LAN/WAN, firewalls, VPNs, and Microsoft 365 administration.
• Ensure compliance with IT policies, procedures, and GDPR standards.

Skills

Windows OS

Microsoft 365

IT security principles

Problem-solving skills

Communication skills

Network administration

Remote support tools

Education

Degree or diploma in IT or Computer Science

Job description

A leading waste management company in Newry is seeking an IT Support Specialist to provide first- and second-line technical support. The ideal candidate will have 3-5 years of experience in IT support, strong knowledge of Windows OS and Microsoft 365, and excellent problem-solving skills. This full-time position offers a dynamic work environment and opportunities for career progression. Applications can be sent to [e-mail].