IT Support Specialist – End-User Tech for Racing

Paddock; Woking; Hybrid; GBP 32,000 - 48,000; Full time

Job summary

McLaren Racing in Woking, United Kingdom, is seeking an experienced IT Support professional to ensure end user support runs efficiently across the IT environment. You will resolve issues, fulfil user requests, and help deliver technology solutions for high performance in the racing organisation.

Key focus areas include troubleshooting across Windows, macOS, 365, Azure AD, and network services, while collaborating with stakeholders to drive improvements and contribute to the Technology Roadmap.

Qualifications

• Extensive IT Support experience in a complex organisation.
• Proficient with Microsoft 365, Windows 10, macOS, Azure AD, Windows Server, Hyper-V, SSO, SCCM, Group Policy, and security technologies.
• Solid networking knowledge: VLANs, VPN, DHCP, DNS, LAN/WAN, Cisco Meraki.
• Knowledge of ITIL and service management; MCP, MCITP, or CCNA desirable.

Responsibilities

• Resolve technical issues and support requests across end user systems estate, ensuring priorities are managed based on business impact.
• Analyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery.
• Build strong relationships with business stakeholders and suppliers while acting as an IT representative for key technology initiatives.
• Drive technical enhancements, support new business solutions, and contribute to the Business Technology Roadmap.

Skills

IT support experience

Microsoft 365

Windows 10

macOS

Azure AD

Windows Server

Hyper-V

SSO

SCCM

Group Policy

Security technologies

Networking fundamentals

VLANs

VPN

DHCP

DNS

LAN/WAN

Cisco Meraki

ITIL / Service Management

Certifications (MCP/MCITP/CCNA)

Tools

Cisco Meraki

Job description

McLaren Racing in Woking, United Kingdom, is seeking an experienced IT Support professional to ensure end user support runs efficiently across the IT environment. You will resolve issues, fulfil user requests, and help deliver technology solutions for high performance in the racing organisation.

Key focus areas include troubleshooting across Windows, macOS, 365, Azure AD, and network services, while collaborating with stakeholders to drive improvements and contribute to the Technology Roadmap.