IT Support

Paddock; Woking; Hybrid; GBP 32,000 - 48,000; Full time

Job summary

McLaren Racing in Woking, United Kingdom, is seeking an experienced IT Support professional to ensure end user support runs efficiently across the IT environment. You will resolve issues, fulfil user requests, and help deliver technology solutions for high performance in the racing organisation.

Key focus areas include troubleshooting across Windows, macOS, 365, Azure AD, and network services, while collaborating with stakeholders to drive improvements and contribute to the Technology Roadmap.

Qualifications

• Extensive IT Support experience in a complex organisation.
• Proficient with Microsoft 365, Windows 10, macOS, Azure AD, Windows Server, Hyper-V, SSO, SCCM, Group Policy, and security technologies.
• Solid networking knowledge: VLANs, VPN, DHCP, DNS, LAN/WAN, Cisco Meraki.
• Knowledge of ITIL and service management; MCP, MCITP, or CCNA desirable.

Responsibilities

• Resolve technical issues and support requests across end user systems estate, ensuring priorities are managed based on business impact.
• Analyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery.
• Build strong relationships with business stakeholders and suppliers while acting as an IT representative for key technology initiatives.
• Drive technical enhancements, support new business solutions, and contribute to the Business Technology Roadmap.

Skills

IT support experience

Microsoft 365

Windows 10

macOS

Azure AD

Windows Server

Hyper-V

SSO

SCCM

Group Policy

Security technologies

Networking fundamentals

VLANs

VPN

DHCP

DNS

LAN/WAN

Cisco Meraki

ITIL / Service Management

Certifications (MCP/MCITP/CCNA)

Tools

Cisco Meraki

Job description

McLaren Racingmclaren.comSoftware & IT · Woking, United Kingdom# IT SupportFull timeThis role is responsible for ensuring end user support operates efficiently and reliably across the IT environment. Supporting the delivery and continual improvement of end user systems, you will resolve technical issues, fulfil user requests, and help deliver technology solutions that support high performance across the Racing organisation.### What You'll Do* Resolve technical issues and support requests across the end user systems estate, ensuring priorities are managed based on business impact.* Analyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery.* Build strong relationships with business stakeholders and suppliers while acting as an IT representative for key technology initiatives.* Drive technical enhancements, support new business solutions, and contribute to the Business Technology Roadmap.Company DescriptionHigh performance isn't a given. It’s built on standards.Standards that have driven McLaren for over 60 years.And if you’re ready for the challenge, that standard is yours to own.Burning enthusiasm. Constant improvement. The thrill in the pursuit of better.That’s how we build a legacy. And how you build a career here.Because racing isn’t just something we do. It’s who we are.We are racers.## Are you?Qualifications### What You'll Bring* Extensive experience in IT Support within a complex organisation, including diagnosing and resolving complex technical faults across cross-functional teams.* Strong knowledge of Microsoft Office 365, Windows 10, Mac OS, Azure AD, Windows Server, HyperV, SSO, SCCM, Group Policy, and Security technologies.* Good networking knowledge, including VLANs, VPN, DHCP, DNS, LAN, WAN, and Cisco Meraki environments.* Understanding of ITIL and Service Management good practice frameworks, with MCP, MCITP, or CCNA certification desirable.Personal AttributesAbility to build and maintain strong relationships with customers, peers, and stakeholders. Strong verbal and written communication skills with a customer-focused approach in high-pressure environments. Calm, organised, and effective at problem solving, with the ability to prioritise tasks and manage expectations. Confident in absorbing technical information and communicating clearly with both technical and non-technical audiences.Additional InformationSuccess in racing comes from bringing together talented people with different skills, perspectives and experiences. We're committed to building an inclusive environment where everyone feels supported and empowered to deliver their best work.Every role has the potential to drive high performance. You'll be part of a team united by a shared ambition to push boundaries and embody our racing mindset. We invest in our people through opportunities to develop and grow, creating an environment where individuals and teams can thrive.Alongside a range of wellbeing initiatives and development opportunities, we're committed to helping you build a rewarding career and make your mark at McLaren Racing.Interested in this role?You apply on McLaren Racing's own site.Apply for this roleMcLaren Racingmclaren.comLocation: Woking, United KingdomContract: Full timePosted: 27 Oct 2026