IT Support Officer (12 months FTC - Part time)

TN United Kingdom; Oxford; On-site; GBP 25,000 - 35,000; Part time

Job summary

A part-time IT Support Officer position at the University of Oxford, focusing on providing 1st line IT support within the Department of Materials. The role involves assisting with hardware and software issues and contributing to IT policies. The successful candidate will work collaboratively in a supportive environment, helping to enhance research support.

Benefits

Competitive Salary

Generous Annual Leave

CPD Opportunities

Supportive Learning Environment

Qualifications

• Ability to discuss technical details with IT professionals.
• Effective communication with users at all levels.

Responsibilities

• Provide 1st line IT support to students and colleagues.
• Assist in all stages of IT hardware and software lifecycle.

Skills

Problem Solving

Communication

Job description

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Client:

University of Oxford

Location:

Oxford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

fa3e20e5c3f4

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

Job Description:

IT, Parks Road, Oxford

A new opportunity has arisen for an IT professional to join the Department of Materials as an IT Support Officer on a part-time basis. Reporting to the IT Manager, you will work as part of a small team, supporting all aspects of IT within the Department of Materials at Oxford University. You will act as 1st line support, providing assistance to queries from both students and departmental colleagues. Exercising excellent problem-solving skills, the post-holder will play a key role in the team, assisting in all stages of the lifecycle of IT hardware and software, alongside contributing to the development and implementation of IT policies.

The successful candidate needs to demonstrate an ability to discuss technical details with other IT professionals but also communicate effectively with users at all levels in an academic environment. This vacancy is to be worked as a job-share, working at 0.4 FTE (14.6 hours) over Mondays and Fridays. This is a fixed-term contract for 12 months.

The Department of Materials is a supportive, forward-thinking community that values professional growth and well-being. We offer:

• A competitive salary and generous annual leave entitlement.
• Access to CPD opportunities and a supportive learning environment.
• The chance to work in a department renowned for its international excellence and innovation.
• The opportunity to shape the future of research support within a dynamic and improving operational framework.

If you are ready to make a meaningful impact and support world-leading research, we would love to hear from you. All applications are to be made online using the Oxford University E-Recruitment system, no later than 12 noon on Monday, 02 June 2025.