IT Support Engineer: Hybrid, Security-Focused

Radar Healthcare; Leeds; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Flexible working

25 days holiday

Pension

Dog friendly office

Job summary

Radar Healthcare is seeking an IT Support Engineer to deliver responsive, hands-on technical support across our systems, devices and applications. You will assist colleagues in a hybrid/office environment from our Leeds office, ensuring secure, efficient IT operations and a positive user experience.

Key responsibilities include incident resolution, device provisioning, and onboarding/offboarding support, with a focus on security, documentation, and end-user guidance.

Qualifications

• Proven experience in IT support, Service Desk or Helpdesk roles.
• Strong fundamentals in networking and device provisioning.
• Experience with Microsoft 365 admin centers and security tools.

Responsibilities

• Provide first and second-line IT support for colleagues across the organisation, handling incidents and service requests.
• Configure and manage company devices using Intune and Autopilot; maintain asset records.
• Support onboarding/offboarding with account provisioning and access control in line with security policies.
• Maintain documentation and contribute to knowledge bases and repeatable support processes.

Skills

IT support

Service Desk

Networking fundamentals

Microsoft 365

Education

MS-900 or equivalent

Tools

Intune

Autopilot

Job description

Radar Healthcare is seeking an IT Support Engineer to deliver responsive, hands-on technical support across our systems, devices and applications. You will assist colleagues in a hybrid/office environment from our Leeds office, ensuring secure, efficient IT operations and a positive user experience.

Key responsibilities include incident resolution, device provisioning, and onboarding/offboarding support, with a focus on security, documentation, and end-user guidance.