Technology Support Engineer - Hybrid IT & Secure Access

Vero HR; Reading; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave plus bank holidays

Holiday Buy scheme

Job summary

A leading HR consultancy in the United Kingdom is seeking an experienced Technology Support Engineer who is passionate about delivering customer support. In this role, you will manage the IT Helpdesk, ensuring secure access to IT services while supporting infrastructure and disaster recovery processes. This position offers hybrid working, competitive salary, and opportunities for professional growth.

Qualifications

• Proven experience as a 2nd line engineer.
• Ability to work under pressure.
• Confident and self-motivated.

Responsibilities

• Manage IT Helpdesk and respond to user queries.
• Install and maintain hardware/software.
• Ensure security and recoverability of IT systems.
• Monitor IT operations and upgrades.
• Support IT projects and disaster recovery.

Skills

Organisational skills

Proactive approach

Knowledge of Windows OS

Knowledge of Microsoft Office

O365 Administration

Tools

Five9

Mitel

Job description

A leading HR consultancy in the United Kingdom is seeking an experienced Technology Support Engineer who is passionate about delivering customer support. In this role, you will manage the IT Helpdesk, ensuring secure access to IT services while supporting infrastructure and disaster recovery processes. This position offers hybrid working, competitive salary, and opportunities for professional growth.